Engineer, Supplier Quality Engineering

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support part quality improvement activities at supplier sites.

Assist in reducing defective part rates to meet section quality targets.

Help establish and maintain quality documentation and support component problem-solving.

Support suppliers in executing corrective actions and monitoring performance.

This position is responsible for supporting the organization’s quality objectives as follows

Quality Improvement Support

Support the implementation of part quality improvement activities at supplier sites under the guidance of senior engineers or supervisors.

Defect Rate Reduction

Assist in reducing defective part rates and support the achievement of overall quality targets.

Quality Documentation & Production Support

Assist in preparing and maintaining quality documentation and provide basic technical support for component-related production issues.

Supplier Corrective Action Support

Support the execution and follow-up of supplier corrective and preventive actions (CAPA) to resolve quality issues.

Failure Analysis Follow-up

Follow up on Failure Analysis (FA) activities at suppliers and support timely closure.

Quality Issue Documentation

Prepare and issue Corrective Action Requests (CAR) or Quality Notifications in the internal quality system.

Performance Data Review

Review assigned supplier performance dashboard data and report issues or initial improvement ideas to senior engineers.

Ad-hoc Quality Support

Perform other quality-related tasks as assigned to support departmental goals.

Authority

To perform the role effectively, the incumbent is authorized to

Task-level Decision Making

Make decisions related to assigned tasks under supervision.

Requisition Proposal

Propose purchase requisitions for tools or materials required for assigned work.

Improvement Suggestions

Suggest process or product quality improvements within the assigned area of responsibility.

Qualifications

Required

Bachelor’s degree in Electronics Engineering, Engineering, or a related field.

Preferred

Basic computer operation skills.

Basic knowledge of quality principles, manufacturing processes, problem-solving methods, and quality documentation.

Skills

Data collection and basic data analysis.

Good communication skills.

Ability to follow defined procedures.

Attention to detail.

Good English communication skills (verbal and written).

Additional Information

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WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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