Technical Support Representative

Boldr is a purpose-driven outsourcing company that exists to empower personal and professional development.

At Boldr, we foster an environment where the energetic, the curious, and the passionate thrive. We never shy away from difficulties and have fun taking them on. We see challenges as opportunities to learn because we believe that the finest blades are forged in fire. Our door is always open to like-minded individuals who are looking for a new and exciting BPO culture – ordinary is not in our vocabulary

If you’re bold enough and want to contribute to making a lasting impact, we want you!

Job Description

As a Technical Support Representative, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with the internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner. You will also troubleshoot our client’s website using Javascript and will address customer’s technical concerns using HTML/CSS.

Qualifications

At least a bachelor’s degree in any field you’re passionate about!

At least 1 year of working experience in Technical Support is required

Excellent English communication skills

Experience troubleshooting JS installation and performance on sites

Additional Information

Check out our website! www.boldrimpact.com

You can come visit us because walk ins are welcome between 7am-11am Boldr Office, 5th flr, Hanston Building, Emerald Avenue, Ortigas CBD, Pasig City.

Look for Jazz or Rain! :)