Mid Site Reliability Engineer

Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corporate projections offer a multitude of opportunities for professionals to elevate their careers and experience substantial growth. Joining our team means engaging with expansive engineering teams across Latin America and the United States, contributing to cutting-edge developments in multiple industries.

Position Title: Mid+ Site Reliability Engineer

Location: Remote - LATAM

What you will be doing

We are seeking a Senior Site Reliability Engineer to drive reliability, scalability, and operational excellence across our SaaS platform. This role is critical in improving incident response, system observability, and performance optimization, while proactively preventing disruptions.

As part of the Cloud Operations organization, you will lead post-incident investigations, implement preventative strategies, and partner with Engineering and Observability teams to enhance system resilience. You will also play a key role in building automation, improving time-to-resolution (TTR), and enabling a data-driven approach to reliability.

Requirements & Qualifications

To excel in this role, you should possess

Strong expertise in SRE practices, incident management, and production operations.

Hands-on experience with observability tools such as

New Relic

Datadog

Sumo Logic

or similar platforms

Proficiency in programming/scripting (e.g., JavaScript, .NET, SQL).

Experience with cloud platforms (AWS preferred, Azure acceptable).

Strong understanding of SaaS architectures and distributed systems.

Experience troubleshooting C#/.NET web applications and performance issues.

Nice to Have

Experience with

• CI/CD pipelines
• Infrastructure as Code (IaC) (e.g., Terraform, CloudFormation)

Strong troubleshooting experience in

Windows environments

SQL Server

Previous experience as a

Software Engineer

System Administrator

Soft Skills

Strong analytical and data-driven problem-solving skills.

Ability to operate effectively in ambiguous or evolving environments.

Excellent written and verbal communication skills.

Proven ability to collaborate across technical and non-technical teams.

Why you will love Lean Tech

Join a powerful tech workforce and help us change the world through technology

Professional development opportunities with international customers

Collaborative work environment

Career path and mentorship programs that will lead to new levels.

Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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