Social Media & Community Specialist - UK

BJAK is Southeast Asia’s largest insurance and financial services platform. Headquartered in Malaysia, we help millions of users access affordable, transparent, and simplified financial products through Bjak.com. Our proprietary technologies — from custom APIs to AI-driven engines — are designed to simplify previously complex or inaccessible services, from insurance to investments.

We operate across Malaysia, Taiwan, and Japan, and are building next-generation AI systems to transform how people experience financial services in ASEAN.

Join us from London (remote-friendly) if you’re looking for a company where you can grow fast, think big, and make a meaningful impact.

What We’re Looking For

We’re seeking a creative and strategic Social Media Executive to develop and implement our social media strategy.

The ideal candidate is skilled at creating engaging content, fostering meaningful interactions with our audience, and driving brand awareness and engagement. You’ll stay ahead of social media trends and analytics, leveraging insights to reach and resonate with our target audience effectively.

What You’ll Do

Develop and implement social media strategies to increase brand awareness and drive engagement.

Create and curate engaging content for our social media platforms, including Facebook, Twitter, Instagram, LinkedIn, and others.

Monitor and analyze the performance of social media campaigns and provide insights and recommendations for improvement.

Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies accordingly.

Collaborate with cross-functional teams to ensure alignment of social media activities with overall marketing objectives.

Prepare regular reports on social media performance metrics and present findings to key stakeholders.

Requirements

The Right Fit Has…

Bachelor’s degree in Marketing, Communications, or a related field.

Comfortable working in a fast-paced, high-execution environment.

3+ years of experience as a Social Media Executive or similar role, with a strong portfolio demonstrating successful social media campaigns and content creation.

Deep understanding of social media platforms, algorithms, and trends, with hands-on experience managing corporate social media accounts.

Excellent written and verbal communication skills, with a knack for crafting compelling and creative content.

Strong analytical skills and proficiency in social media analytics tools to track performance and measure ROI.

Ability to multitask, prioritize, and thrive in a fast-paced, deadline-driven environment.

Creative thinker with a passion for storytelling and engaging audiences.

Strong attention to detail and organizational skills.

Benefits

Why Join BJAK

Above-market remuneration

Fast-track career growth & exposure

Meaningful, mission-driven work

Collaborative and inclusive team culture

Flat structure — ideas and initiative matter more than titles

High autonomy, real responsibility, and unlimited growth potential

Remote work flexibility from London

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Our mission to make use cases in our everyday lives more efficient, affordable and accessible. We are presently building new AI systems to achieve this.

Headquartered in Malaysia with offices in China, Thailand, Indonesia, Taiwan, Japan and Singapore - we operate Southeast Asia’s largest insurance portal, serving millions through BJAK.com.

Our team is goal-driven, highly motivated, and focused on product excellence to delight users. We are looking for individuals who want to challenge themselves and do meaningful work in life. We have a flat organizational structure. All employees are expected to be hands-on and to contribute. Leadership is given to those who show initiative and consistently deliver excellence. There are no limits to growth. Work ethic and strong prioritization skills are important.