Outpatient Administration Coordinator

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

The primary function of the Outpatient Coordinator is to provide customer service and administrative support to Epworth staff, patients, visitors, relatives and medical staff. This role is multi-disciplined across outpatient administration department. This role is non-clinical and will incorporate providing a comprehensive reception service directing patients, visitors and staff to appropriate services,and the management of the administrative processing of patients across all aspects of outpatient pre-admission, admission, service delivery and discharge phases.

A casual position with availability to work Fridays and leave cover as needed on week days.

You will make an impact by

• Providing a comprehensive customer focused service
• Efficient management of all outpatient program referrals
• Ensure all referrals are compliant with Health Fund and Compensable contracts

Position Description Inherent Requirements

Qualifications

To be successful in this role…

You will be a positive team player with an ability to influence stakeholders at all levels such as Allied Health, Nursing and VMO's.

To be successful in this role, you will have

Excellent communication and computer skills

Previous working experience in a Hospital/Medical Administration department

Demonstrated ability to prioritise

Demonstrated ability to meet timelines whilst maintaining Customer Service in a fast paced and demanding environment

Additional Information

At Epworth, everybody matters.

At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay

The largest educational scholarship program of its kind in Australia

Ability to purchase up to four additional weeks of leave

Reduced cost of health services for you and your family at Epworth

Relocation assistance is available for approved candidates

Enquire / Apply

Sound interesting? To apply, click the I'm Interested button and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.