Loan Processor / Credit Analyst (Australian Mortgage) - 199

ABOUT THE COMPANY

The client is Australia’s leading independent mortgage brokerage, headquartered in North Sydney. Founded in 2013, the firm has rapidly scaled to become a powerhouse in the financial services sector, specializing in residential and commercial lending, asset finance, and strategic wealth advisory. With a portfolio of over 70 lenders and more than $20 billion in funded loans, they serve as a critical intermediary between Australian property buyers and a vast network of major banks and non-bank lenders. Their expertise is rooted in simplifying the complex financing landscape for first-home buyers, seasoned investors, and corporate clients alike.

OVERVIEW

We’re an Australian residential mortgage broking business looking for an experienced Loan Processor / Credit Analyst to support our Principal Broker across the full loan lifecycle—from initial assessment through to settlement.

Approximately 50% of our clients are high-income, self-employed borrowers, so this role requires strong capability in complex income assessment (company structures, discretionary trusts, sole traders)—not just PAYG.

This is an execution role, not a sales role. You won’t be prospecting or pitching—but you will communicate directly with clients on operational matters and with lenders throughout the application process.

RESPONSIBILITIES

Manage client onboarding via Salestrekker (document collection, follow-ups, data accuracy) Frollo (open banking access) and Whatsapp (client/broker comms)
Assist clients with platform access and document upload queries
Issue compliance documents (credit guides, privacy docs, intro packs)
Conduct credit checks (Equifax / Access Seeker)
Assess borrowing capacity using Quickli Pro and lender calculators
Identify and prepare top lender options based on policy and servicing for broker review
Liaise with BDMs and credit teams to secure approvals and pricing
Order and interpret valuations (CoreLogic / Valocity)
Prepare and lodge complete, submission-ready applications
Manage post-submission conditions, MIRs, and settlement workflow
Handle top-ups for existing clients (same workflow, re-entry)
Document processes to build internal SOPs based on live experience in this business

Requirements

QUALIFICATIONS

4+ years in an Australian mortgage broking environment (parabroker, processor, or credit analyst)
Strong understanding of AU lending policy and credit assessment
Proven experience with self-employed income analysis (company, trust, sole trader) - can assess self-employed income without hand-holding
Clear written and verbal English
Ability to communicate directly with lenders and Australian clients on operational matters

PREFERRED SKILLS (nice to have)

Active use of AI tools in your current workflow (e.g. using Claude, ChatGPT, or similar to draft lender summaries, assess credit policies, or build SOPs)
Cert IV or Diploma in Mortgage Broking—we’re open to sponsoring the right candidate into this qualification as part of your career development
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