ERP Video On-Demand Streaming Account (Malaysia)

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Job Description

Manage customer’s queries via chat and email.

Become a product expert who helps customers for the best solution.

Delivery of high-end customer service to clients

Should be active on Social media so can understand the customer’s concerns.

Qualifications

Basic understanding of PC & mobile device troubleshooting
Email and social media support experience
1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred

Proficient in English and Bahasa Malaysia

Additional Information

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