Product Manager

Overview

Application

About Willow

Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. We combine medical expertise with a supportive, patient-centered approach to help people feel more confident and comfortable in their bodies. Our goal is to make high-quality care accessible, thoughtful, and designed to fit real lives.

About the role

We’re looking for a Product Manager to own meaningful product areas within our’s platform and help drive outcomes across the patient lifecycle—from onboarding through ongoing care. This role is responsible for identifying the right problems to solve, shaping solutions with cross-functional partners, and ensuring shipped work drives measurable impact for patients and the business. You will work closely with Design, Engineering, Clinical, Operations, Marketing, and Project Management to translate goals into product direction, guide prioritization, and evaluate success after launch. This is a hands-on role for someone who thrives in ambiguity, thinks in systems, and cares deeply about turning insight into impact.

Responsibilities

Own a defined product area or set of experiences (e.g., onboarding, patient portal, care workflows)
Identify and prioritize problems based on patient needs, business impact, and operational constraints
Translate high-level goals into clear product direction, requirements, and success criteria
Partner with Product Leadership to shape and maintain a prioritized product roadmap
Make thoughtful tradeoffs between speed, scope, and impact
Use data, user insights, and business context to inform decisions—not just intuition
Collaborate with Project Managers to ensure initiatives are well-coordinated and delivered effectively
Define clear success metrics for initiatives before work begins
Evaluate impact post-launch and identify follow-up opportunities
Use product events, funnel data, and qualitative feedback to understand what’s working and what’s not
Help ensure product decisions reduce preventable friction and confusion, especially early in the patient lifecycle

Requirements

• 3–6 years of experience as a Product Manager or in a closely related role
• Experience owning product areas and shipping customer-facing features
• Strong ability to reason through ambiguous problems and make clear tradeoffs
• Comfort working cross-functionally with engineering, design, and non-technical partners
• Excellent communication and stakeholder management skills

Nice to Have

Experience in healthcare, fintech, or other regulated industries

Familiarity with funnel metrics, lifecycle metrics, or retention concepts

Experience working with experimentation or A/B testing

Exposure to operational or clinical workflows

Strong written thinking and documentation skills

What’s in it for you?

As full-time member of our team, you’ll enjoy

• Flexible hours
• Work wherever you choose
• Fun and casual work environment
• Employee engagement activities and virtual gatherings
• We are a diverse, global team! 🌍