Guest Associate (Entry-Level) for UK-based Serviced Accommodation Short Term Stays

Job OpeningsGuest Associate (Entry-Level) for UK-based Serviced Accommodation Short Term Stays

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• ✨ Job Title: Guest Associate (Entry-Level)
• 📍 Location: BGC, Taguig (Onsite)
• 💼 Employment Type: Full-Time

Overview

We are looking for a motivated Guest Associate to join our team. This is an entry-level role suitable for candidates who enjoy helping customers and want to grow in a fast-paced work environment. Full training will be provided, so no advanced technical skills are required—only a positive attitude and strong communication skills.

Key Responsibilities

• Provide excellent customer service through phone, email, or chat
• Assist guests with questions, concerns, and requests in a timely and professional manner
• Keep accurate records of all guest interactions and updates
• Maintain high service standards and ensure a smooth guest experience
• Work with the team to improve processes and service quality
• Follow company policies and procedures

Qualifications

At least 1 year of BPO/customer service experience (preferred)

Strong English communication skills, both spoken and written

Friendly, professional, and customer-focused

Willing to work onsite in BGC

Fast learner and able to adapt to new tools and processes

Willing to complete internal training provided by our Training Lead

Why Join Us?

Complete training and onboarding provided

Supportive and collaborative team environment

Opportunities for career growth

Work in a convenient and accessible BGC location