Trainer - Medical Device (Hybrid)

Trainer - Medical Device (Hybrid) | Cebu

at Tasq Staffing Solutions, Inc.

HybridCebu City, Cebu, PhilippinesPhilippines - CorporateFull-time

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Description

Start Date: ASAP

Work Arrangement: Hybrid (Onsite during probationary period) | Cebu

Type of Support: Voice

Shift: 8PM - 5AM (Weekends off)

Educational Requirement

Bachelor’s degree in Nursing, Biology/Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial/Mechanical Engineering, or other education/science/technology related discipline desired

Qualifications

Minimum of 1 year as a trainer in medical device or pharmaceutical complaint management in a shared services/BPO/call center environment

Job Description

Training & Capability Building: Deliver engaging product training, guarantee SLA compliance, and lead product demonstrations or provide clinical support to empower teams.

Complaint Management & Quality: Oversee and train teams in medical device complaint investigations, incorporating MedDRA coding and effective complaint system management to maintain high-quality standards.

Regulatory Compliance: Drive adherence to critical regulations such as ISO 13485, 21CFR, and EUMDR by ensuring all training and operations meet these essential standards.

Role Focus: Collaborate closely with dynamic teams specializing in pharmacovigilance, medical device complaints, or cutting-edge healthcare AI solutions.

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Expert staffing solutions—trusted, flexible, and efficient

Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.