Vigilance Reporting Associate - Medical Device (Hybrid)

Vigilance Reporting Associate - Medical Device (Hybrid) | Cebu

at Tasq Staffing Solutions, Inc.

HybridCebu City, Cebu, PhilippinesPhilippines - CorporateFull-time

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Description

Start Date: ASAP

Work Arrangement: Hybrid (Onsite during probationary period) | Cebu

Type of Support: Voice

Shift: 8PM - 5AM (Weekends off)

Educational Requirement

Bachelor’s degree in Nursing, Biology/Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial/Mechanical Engineering, or other education/science/technology related discipline desired

Qualifications

At least 2 years of experience in writing vigilance reports for Medical Devices in a shared services/BPO/call center environment
Excellent written communication in English
Good understanding about ISO 13485, USA Medical Device Regulation

Job Description

Medical Complaints Specialist/Investigator: Expertly drafts and submits Medical Device Reports (MDRs), conducts comprehensive product safety literature reviews, and meticulously manages all complaint documentation to ensure quality and compliance.

Vigilance Reporting: Takes charge of preparing detailed monthly vigilance reports for the EMEA region, ensuring timely and accurate safety monitoring.

Pharmacovigilance/Drug Safety: Handles the processing of Individual Case Safety Reports (ICSRs) and performs thorough case triage to support drug safety initiatives.

Medical Associate (Cebu/Manila): Efficiently manages customer complaints, evaluates reportability of Medical Device Reports (MDR), and guarantees adherence to all compliance standards.

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Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.