Administrative Assistant

About the Role

We are seeking a highly organized and resourceful Administrative Assistant to support our team in contract management, payment collections, and process optimization. This role is ideal for someone who is tech-savvy, detail-oriented, and experienced in streamlining workflows through automation tools.

The ideal candidate will play a key role in ensuring contracts are signed on time, cash flow is improved through effective collections, and internal operations run efficiently.

Key Responsibilities

1. Contract Management & Collections

Manage and track contracts to ensure timely execution and signature collection.

Oversee accounts receivable and follow up on outstanding invoices to maintain healthy cash flow.

Make 2–3 collection calls per week (approximately 10 per month), plus email follow-ups as needed.

Coordinate contract and payment workflows to ensure accuracy and timeliness.

1. Invoicing & Payment Processing

Generate invoices, send payment reminders, and track incoming payments.

Support the finance team in reconciling collections and maintaining accurate financial records.

Ensure professional and effective communication with clients regarding billing and payments.

1. Automation & Workflow Optimization

Research and implement automation tools to improve processes related to

Contract distribution

Electronic signature collection

Invoicing and payment tracking

Continuously analyze workflows to identify bottlenecks and propose solutions to reduce time and costs.

1. CRM & Systems Management

Maintain and update client data in PipeDrive CRM and ensure all transactions and interactions are accurately logged.

Use DocuSign to manage contract execution.

1. Reporting & Administrative Support

Generate regular reports on contract status, collections performance, and process efficiency.

Support leadership in strategic decision-making through organized data and actionable insights.

Assist in other administrative and operational tasks as required.

Qualifications

2+ years of administrative experience is preferred

Strong understanding of contract management and accounts receivable processes.

Proficient in PipeDrive CRM, QuickBooks, and DocuSign (or willing to learn quickly).

Excellent English communication skills—both written and verbal.

Strong organizational skills, with a high level of attention to detail.

Tech-savvy and comfortable learning new software tools.

Ability to work independently and manage multiple priorities.

Preferred Skills

Experience implementing automation tools and improving workflows.

Background in administrative roles supporting client-facing teams.

Basic understanding of financial reporting and invoicing systems.

This is a 100% Remote Work

Up to $6/hr

Full time

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Remote Raven is a staffing remote agency specializing in connecting businesses, all over the world., with highly educated and skilled remote professionals, or "Ravens," primarily based in the Philippines.

The company provides tailored solutions to meet diverse client needs, ranging from administrative support and accounting to specialized roles like digital marketing and graphic design, as long as the work can be done remotely.