Loan Officer Assistant

We are seeking a detail-oriented and highly organized Loan Officer Assistant to support loan officers throughout the loan application and closing process. This role plays a critical part in ensuring accurate documentation, timely communication, and smooth coordination between borrowers, loan officers, and internal processing teams.

The ideal candidate has strong administrative and communication skills, understands the loan lifecycle, and thrives in a fast-paced, deadline-driven environment while delivering excellent client service.

Key Responsibilities

Loan Processing & File Management
Assist loan officers with gathering, organizing, and reviewing client documentation related to real estate financing
Review loan applications for completeness and accuracy prior to submission
Maintain accurate and up-to-date loan files and client records
Track loan timelines and ensure all tasks meet critical deadlines
Prepare documentation to support smooth loan funding and closing
Client Communication & Coordination
Communicate with clients to provide status updates, answer inquiries, and request additional information
Act as a liaison between borrowers, loan officers, underwriters, and processors
Maintain professional, timely, and clear communication with borrowers and referral partners
Support positive borrower experiences through consistent follow-up and updates
Internal Collaboration & Workflow Support
Coordinate with underwriters and internal teams to ensure timely loan processing
Identify missing or incorrect information and resolve issues proactively
Support the loan officer in managing multiple loan files simultaneously
Assist with scheduling appointments, meetings, and follow-ups
Reporting & Administrative Support
Maintain accurate tracking of loan applications and communications
Generate reports on loan statuses and key performance metrics
Assist with marketing efforts to support lead development and referral activity
Perform additional administrative tasks to improve team productivity and operational efficiency

Qualifications

Core Knowledge & Experience
Understanding of the loan lifecycle from application through closing
Familiarity with different loan types (mortgage, personal, auto, commercial)
Knowledge of borrower documentation, income verification, credit reports, and loan conditions
Working knowledge of lending regulations (TILA, RESPA, ECOA, HMDA)
Experience with loan processing systems, CRM platforms, and automated underwriting systems (AUS)
Skills & Competencies
Strong organizational and file management skills
Exceptional attention to detail and data accuracy
Excellent written and verbal communication skills
Ability to manage multiple loan files and competing deadlines
Strong problem-solving and follow-up abilities
Professional, discreet, and client-focused approach
Comfortable adapting to regulatory changes, lender policies, and new technologies

Requirements

This is a full time role

$6-$7/hr

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Remote Raven is a staffing remote agency specializing in connecting businesses, all over the world., with highly educated and skilled remote professionals, or "Ravens," primarily based in the Philippines.

The company provides tailored solutions to meet diverse client needs, ranging from administrative support and accounting to specialized roles like digital marketing and graphic design, as long as the work can be done remotely.