Retail Associate / Customer Service Representative - QC

Retail Associate / Customer Service Representative - QC

at Tasq Staffing Solutions, Inc.

On-siteQuezon City, Metro Manila, PhilippinesPhilippines - VolumeFull-time

Posted 1 day ago

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Description

We are looking for CSRs to join a fast growing retail account in Cyberpark, Quezon City. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.

Key Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Requirements

Completed at least Senior High School, 2nd year in college, 2-year vocational/associate degree with or without experience OR
HS Graduate (Old Curriculum) with at least 1 year of BPO experience
Must be conversant in both spoken and written English
Amenable to work fully on-site in Quezon City
Amenable to work on shifting schedule
Can start ASAP
#TASQVol

Benefits

Free HMO

Free Dependents

Night Differential

Program Incentives

Please note that this is contingent to the final company or account you'll be profiled to.

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Expert staffing solutions—trusted, flexible, and efficient

Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.