Creation Manager/Supervisor (BGC Taguig)

Creation Manager/Supervisor (BGC Taguig) | Onsite

at Tasq Staffing Solutions, Inc.

On-siteTaguig, Metro Manila, PhilippinesPhilippines - CorporateFull-time

Posted today

Share job

Apply now

Description

Working Setup

100% Onsite (BGC Taguig)

Work Hours

11PM to 8AM

Responsibilities

Team Leadership & Supervision: Coach and mentor Sales Assistants to meet targets, monitor daily activities for quality, and conduct performance reviews with ongoing training support.

Sales Operations & Frontline Engagement: Handle sales activities and client inquiries, lead sales communication, oversee call quality and CRM accuracy, and implement process improvements.

Reporting & Performance Tracking: Track KPIs (calls, conversions, pipeline progress) and prepare reports to analyze trends and identify improvement areas.

Client & Stakeholder Coordination: Manage escalations with timely client communication and collaborate internally to align sales efforts.

Administrative Oversight: Support daily sales operations and documentation, ensuring organized records and compliance.

Requirements

Bachelor's Degree required (or High School diploma with solid professional experience for at least 3 years)

Excellent English communication

At least 3 years of experience in contact center (B2B/SaaS)

At least 2 years tenure in Supervisory role

Strong leadership, English skills, and workflow management

US night shift, tool proficiency, high call volume comfort

Coaching passion, sales/customer support results.

Visit website

Expert staffing solutions—trusted, flexible, and efficient

Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.