Career Support Senior Manager (BGC Taguig)

Career Support Senior Manager (BGC Taguig) | Onsite

at Tasq Staffing Solutions, Inc.

On-siteTaguig, Metro Manila, PhilippinesPhilippines - CorporateFull-time

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Description

Working Setup

100% Onsite (BGC Taguig)

Work Hours

11PM to 8AM

Responsibilities

Team Leadership: Inspire and guide your team to success by leading, coaching, and managing their efforts; Set ambitious KPIs and ensure they’re met; Conduct insightful performance reviews and efficiently manage schedules to keep everything on track.

Operations: Drive engagement initiatives, achieve hiring targets, monitor key metrics, identify and resolve process gaps, and manage escalations effectively.

Engagement: Drive successful job matching, enhance candidate preparedness, coordinate interview schedules, and foster lasting relationships.

Requirements

Bachelor's Degree required (or High School diploma with solid professional experience for at least 5 years)

Excellent English communication

At least 8 years experience in contact center/customer care

At least 2 years tenure in Supervisory role

At least years of experience in operations, customer support, or related fields, with senior leadership experience.

Strong experience in account management or as a Client Services Manager is required.

US RPO/volume hiring, CRM/ATS use, scaling/startup experience.

Deep expertise in process improvement and operational transformation.

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Expert staffing solutions—trusted, flexible, and efficient

Founded by experts with more than 100 years of collective experience in the staffing solutions industry, TASQ understands the unique challenges in the talent acquisition space and is committed to being the trusted partner of companies in their pursuit of hiring the best people to fill their manpower needs.

We offer flexible, efficient and collaborative solutions to any organization. Whatever your staffing requirements may be, you can expect exceptional service from our team.