Transport Supervisor

About Ofload and Our Mission

FreightTech is one of the most exciting spaces to be in right now, with the opportunity to transform one of the largest industries. Freight in Australia is a $66 billion market, yet it is analogue and has many inefficiencies: 30% of the time, trucks drive empty. Networks lack transparency, data flows are fragmented, and smaller transport operators face barriers to competing with the big players.

At Ofload, we’re changing how the freight industry operates and bringing it into the digital world. We leverage technology, data, and strategic partnerships to connect a growing roster of blue-chip customers with smaller, highly efficient transport operators. By reducing empty truck miles, improving visibility, and optimising supply chains, we’re driving smarter, greener, and more efficient operations that benefit businesses and the environment.

This isn’t just logistics—it’s FreightTech: a tech-powered transformation of an industry that is the backbone of the economy and touches everyone’s lives.

Why Join Ofload?

Joining Ofload means being part of a high-growth scaleup. It means working alongside motivated, ambitious individuals who are passionate about disrupting the status quo and making a real impact. Our team thrives on challenges, values direct and honest feedback, and is committed to growing together.

We’ve raised over $100M in funding from some of the world's top investors—backers of companies like Canva, Revolut, and HelloFresh. Along the way, we’ve been recognised for our innovation and culture:

Ranked #1: Deloitte Climate and Sustainability Award 2024 for our pioneering Carbon Analytics Platform

Ranked #2: AFR BOSS Best Places to Work 2024 in Transport and Construction

Recognised in AFR BOSS Fast100 List 2025 with second highest revenue

Recognised in Deloitte Fast50 3 consecutive years

Recognised in AFR FastStarters 3 consecutive years

At Ofload, we combine the agility of a tech startup with the impact of tackling a massive, real-world problem. If you’re ready to be part of an ambitious team reshaping the freight future, we want to hear from you.

The role

The Transport Supervisor leads a team of Transport Allocators, acting as the bridge between shippers and carriers. This role is central to Ofload’s operational performance — maintaining service levels, solving problems in real time, and driving continuous improvement in delivery outcomes. You’ll also champion Ofload’s technology, helping partners embrace our platform and digitise traditionally analogue processes.

What you'll be doing

Operations

• Manage end-to-end freight fulfilment with carriers
• Own key shipper accounts and set the bar for service
• Hold the team accountable for DIFOT and margin targets
• Adhere to CoR / HVNL requirements
• Make real-time load allocation decisions balancing service, cost, and capacity

Leadership

Lead and coach your team of Transport Allocators
Balance workloads and provide support under pressure
Promote a growth mindset and keep raising the bar
Manage escalations and drive fast, decisive resolutions
Foster cross-account coverage and team resilience
Commercial & process
Drive commercial awareness — manage cost and pricing decisions
Champion our internal platform (EOS/TMS) and train the team
Identify process gaps and implement improvements
Remove low-value work to unlock team capacity
Support carriers in adopting Ofload’s tools and platform

About you

Extensive transport industry experience: Middle mile / road freight forwarding background strongly preferred

Strong carrier network: Established relationships with line-haul carriers across Australia is a big advantage

Comfortable leading under pressure: Calm, practical, and proactive when the pace is high and the stakes are real

Tech-comfortable and improvement-minded: Happy working in systems (we’ll train you on ours) and always asking how things can be done better

Desire to learn, adapt, and grow: Curious about people leadership and excited to challenge the status quo

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria. When you apply, please let us know of any reasonable adjustments you may need during the interview process.

More than a job! We look after you through

Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones.

Empowerment and Growth: access to a $500 learning and development budget to put towards your professional growth, in-house workshops & Lunch & Learns; and

Our annual Summer Camp offsite

Office Benefits

• Weekly catered breakfast, monthly team lunch and a number of delicious snacks
• Morning brew of your choice at our local cafe
• Quarterly celebrations and team events;
• Table tennis, board games and an office library