Product Manager

Lead structured discovery: define problems, map journeys, prioritize opportunities, and validate solutions before building.

Run lightweight discovery cycles (3–5 days or 1 week): problem framing → prototype/wireframe → quick user validation → decision.

Translate research into clear product insights, constraints, and tradeoffs (clinical, compliance, operational, commercial).

1. Data-Driven Growth & Experimentation

Own metric-driven iteration across acquisition, activation, conversion, retention, revenue, referral.

Define measurement plans: events, funnels, cohorts, dashboards; ensure instrumentation is in place.

Run experiments (A/B tests where possible): hypotheses, success metrics, rollout plans, and post-analysis.

1. Strategy, Roadmap, and Financial Impact

Define product strategy and roadmap aligned to company OKRs, capacity, and financial outcomes.

Evaluate initiatives with expected impact: revenue uplift, retention improvement, cost reduction, operational efficiency, risk reduction.

Maintain a clear prioritization system (e.g., RICE/ICE/Opportunity Scoring) and communicate tradeoffs with C-level.

1. Cross-Functional Collaboration & Stakeholder Alignment

Partner closely with engineering, design, data, clinical/ops, sales, marketing, and customer success to ensure product decisions support company objectives and real customer needs.

Drive decision clarity: define the problem, options, tradeoffs, and risks (incl. compliance/clinical), and make recommendations; escalate effectively when needed.

Align internal and external stakeholders (e.g., enterprise clients/partners) via structured discovery sessions, feedback loops, and clear documentation of scope, timelines, and success metrics.

Oversee releases to ensure alignment between product and go-to-market teams (launch readiness, enablement, comms, support prep).

1. Developer Collaboration & Delivery Excellence (Agile)

Translate discovery into delivery with developers and designers: PRDs, user stories, acceptance criteria, edge cases, and non-functional requirements.

Maintain delivery hygiene: backlog quality, sprint ceremonies, QA readiness, bug triage, release monitoring, and post-release learnings.

Ensure measurement is built-in (event tracking, dashboards, experiment setup) — not added after launch.

1. AI-Driven Development & Modern Shipping

Operate an AI-augmented product workflow to improve cycle time and quality (without outsourcing thinking).

Use AI responsibly to accelerate: research synthesis, PRD drafting, user story refinement, analytics/query assistance, experiment design, QA test cases, release notes, and stakeholder comms.

Partner with engineering on practical AI-enabled delivery practices (as appropriate): AI-supported estimation, test planning, triage, documentation, and release workflows.

Enforce guardrails: privacy, security, accuracy checks, and risk awareness—especially for mental health use cases.

1. Team & Culture

Help build a customer-driven culture: continuous discovery, fast learning loops, crisp writing, and decision clarity.

Build/mentor/manage a product team (PMs, UX/UI) as needed and raise the quality bar for product practice.

Requirements

2+ years experience as a Product Manager / Product Owner shipping digital products.

Proven ability to run product discovery (research → synthesis → rapid validation → decision).

Strong understanding of Agile principles and hands-on backlog management.

Excellent communication, presentation, and leadership skills (written + verbal; executive-ready).

Sharp analytical and problem-solving skills: funnels/cohorts/retention, prioritization, and experiment interpretation.

Demonstrated experience using AI tools in real product work (discovery, writing specs, analysis, QA, release support) with strong judgment and source-checking.

Passion for improving mental health outcomes in Thailand (and willingness to learn clinical/ethical context).

Comfortable with asynchronous work via Discord, Notion, Jira.

Nice to Have (Highly Valued)

Experience in health tech, telemedicine, EMR/EHR, regulated products, or sensitive user journeys.

Working knowledge of SQL, event instrumentation, and product analytics setup.

Experience with experimentation platforms and feature flags.

Familiarity with privacy, security, accessibility, and clinical compliance considerations.

Experience mentoring PMs/designers or building product org practices.

Tools (Preferred Exposure)

Product & delivery: Jira, Notion, Discord, Figma,

Analytics/BI: Mixpanel/Amplitude/GA4, Looker/Metabase

Experimentation: feature flags/A-B testing (e.g., Flagsmith or equivalent)

AI at work: ChatGPT/Claude, Perplexity, dev collaboration support like GitHub Copilot, and automation (Zapier/Make/n8n) as relevant.

Benefits

Health Insurance

Work from home (Required to work at the office or on-site as needed for meetings, event organization, or content production.)
Annual Leave 12 days
Mental Health counseling sessions with psychiatrists and psychologists through ooca platform

Social Security Insurance

Provident Fund (condition applied)

Annual Health check-up (condition applied)

Special discount home loan interest with Government Housing Bank

BYOD policy: Personal laptops less than 3 years old are eligible for 1000 THB/month subsidy (registration required)

Visit website

Ooca is a start-up company that took pioneer of the mental health scene of South-East Asia. Ooca have the highest number of mental health professionals in Thailand with leading progression in the health-tech start-up scene and aim to embrace technology to recreate mental-health wellness/awareness globally. Ooca is a telemental health platform that provides counseling services via video calls with mental health professionals. Be it relationship issues, work-life balance, or self-improvement, you can try to make it better by starting conservation with our psychiatrists or psychologists. The application is available on IOS, An @droid, and web-app. Everything will remain secret and secured at your own pace.