Collections Team Lead - Travel Outbound Collections (Quezon City)

Collections Team Lead - Travel Outbound Collections (Quezon City) | Onsite

Quezon City, Metro Manila, Philippines

Apply for Position

• Or refer someone
• Job Openings Collections Team Lead - Travel Outbound Collections (Quezon City) | Onsite
• About the job Collections Team Lead - Travel Outbound Collections (Quezon City) | Onsite

Start Date: ASAP

Type of Support: Voice

Work Arrangement: 100% Onsite (Quezon City)

Nature of the Account: Travel Outbound Collections

Shift Schedule | Restdays: US Business hours

Educational Requirement

Finished at least 2 years in college without back subject/s

Work Experience

• At least have 2 years of experience as Team Lead
• Must have Collections experience

Roles and Responsibilities

Analyze workload and plan capacity according to company guidelines.

Build and maintain strong customer relationships for satisfaction and loyalty.

Manage customer credit proactively in collaboration with leadership.

Work closely with Sales, Customer Service, and Data teams to ensure success.

Oversee collections to improve receivables metrics.

Ensure accurate and timely audit compliance.

Handle and resolve escalations professionally.

Apply for Position

• Or refer someone
• Share