Workforce Management Executive (Cebu)

Workforce Management Executive (Cebu) | Onsite

Cebu, Philippines

Apply for Position

• Or refer someone
• Job Openings Workforce Management Executive (Cebu) | Onsite
• About the job Workforce Management Executive (Cebu) | Onsite

Start Date: ASAP

Work Arrangement: 100% Onsite (Cebu)

Nature of the Account: Support

Shift: Midshift

Educational Requirement

College Graduate

Qualifications

At least 3 years of experience as WFM or RTA

Job Description

Maintain and update headcount and capacity planners to ensure smooth operations.

Develop accurate forecasts for volume, productivity, and shrinkages.

Generate comprehensive monthly reports for individual accounts.

Validate hiring decisions and internal transfers to maintain optimal staffing.

Analyze scheduling outcomes and recommend efficiency improvements.

Collaborate with internal teams and external partners on capacity planning and recruitment.

Lead, mentor, and train team members to enhance their performance.

Apply for Position

• Or refer someone
• Share