Lead Solution Engineer - Business Services

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Note: By applying to the Solution Engineer posting, recruiters and hiring managers across the organization hiring Solution Engineers will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

As a Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer” or “Sales Engineer”, you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The Solution Engineer for Business Services will act as a trusted advisor to our customers while aiding the customer’s transformational journey.

Responsibilities

Support the account teams with technical sand sales skills

Own the technical solution and orchestrate the various solutions specialists across the sales lifecycle

Proven ability to bring innovative solutions to life for customers

Willingness to learn and adopt new technology such as Agentforce

Support Marketing and events to drive pipeline and the industry understanding on the Salesforce industry capabilities

Define and agree a reference Solution architecture that resonates to the industry

Ability to lead and bring in relevant skills from the Salesforce ecosystem to support the GTM and solution

Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions

Coordinate and lead the entire solution cycle through close collaboration with other teams.

Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges

Develop and deliver innovative custom solutions, build and present customised demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.

Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position

Attain quarterly and annual objectives assigned by management

Respond efficiently to RFPs

Lead the technical side of the sales cycle

Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications

Strong understanding of Business Fundamentals and how Salesforce can support business capabilities

Ability to demonstrate an understanding of the value and benefits that Salesforce can provide to customers

Ability to build and configure demonstration on the platform

Experience implementing Digital Transformation strategies and delivering increased success to their customers.

Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.

Proven oral, written, presentation, and interpersonal communication and relationship skills.

Proven time management skills in a dynamic team environment.

Ability to work as part of a team to tackle problems in dynamic, energizing environments.

Inquisitive, practical, and passionate about technology and sharing knowledge.

Loves to be the first to know something and to understand why and how things happen.

Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.

Good at explaining ideas and finding ways to keep people’s attention.

Willing and able to travel occasionally

Preferred Qualifications

• Salesforce Product knowledge and certifications
• Ability to configure and build demonstrations on the Salesforce platform
• Experience with selling too or working within a business services environment