Director of Operations – Epworth Eastern

Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

Director of Operations – Epworth Eastern

Full-time | Senior Executive Leadership Role

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, known for exceptional patient outcomes, innovation and compassionate care. We are seeking an experienced Director of Operations to provide senior operational leadership at Epworth Eastern, supporting performance, growth and operational excellence across the site.

The Opportunity

This critical leadership role ensures Epworth Eastern has dedicated, senior operational oversight to drive daily site operations and deliver the annual activity, bed and service plans. Reporting to the Executive General Manager, Epworth Eastern, the Director of Operations is a key member of the Executive Leadership Team and works closely with clinical leaders, medical staff and corporate partners.

You will be accountable for whole-of-site operational performance, translating strategic priorities into practical, high-quality service delivery while supporting innovative models of care and growth initiatives.

Key Responsibilities

Provide visible, values-led leadership across Epworth Eastern
Drive operational performance across admissions, bed utilisation, procedures and labour management
Lead and deliver the annual activity, bed and procedural plans
Oversee day-to-day hospital operations, including procedural services, hospital coordination, discharge and unplanned admissions
Partner with clinical leaders and doctors to support safe, efficient, high-quality care
Progress models of care, service growth initiatives and business development opportunities
Lead site operational responses to planned and unplanned works, including IT and infrastructure
Ensure strong clinical governance, quality, safety, risk management and accreditation outcomes
Build capable teams through workforce planning, performance development and engagement

Qualifications

About You

You are a collaborative, decisive and influential senior leader with substantial operational experience in a hospital or complex healthcare setting. You bring a strong track record in performance improvement, stakeholder engagement and leading change in fast-paced environments.

You will have

• Current registration with AHPRA and relevant postgraduate leadership/management qualifications
• Senior operational leadership experience within healthcare
• Strong understanding of quality, safety, risk and workforce management
• Experience working closely with medical staff and executive stakeholders
• A solutions-focused mindset with the ability to translate strategy into action
• A genuine commitment to Epworth’s values of Compassion, Accountability, Respect and Excellence

Position Description Inherent Requirements

Additional Information

Why Join Epworth

At Epworth, Every Patient Matters. You’ll be part of a values-driven organisation committed to exceptional care, innovation and being a remarkable place to work and practice. This role offers the opportunity to shape services, influence growth and make a meaningful impact on patient and staff outcomes at Epworth Eastern.

At Epworth, it’s a community

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

Salary package up to $15,900 pre-tax annually, leading to greater take home pay

The largest educational scholarship program of its kind in Australia

Ability to purchase up to four additional weeks of leave

Reduced cost of health services for you and your family at Epworth

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Ready to Make a Difference?

This is an opportunity to play a pivotal leadership role at Epworth Eastern—driving operational excellence, supporting our clinical partners and shaping services that genuinely improve patient outcomes.

Apply now and help shape the future growth and performance of Epworth Eastern. Click I’m Interested and submit your CV and cover letter as a single document.

Early applications are encouraged — shortlisting will commence immediately.

For further information about the role, please refer to the attached Position Description or contact talent@epworth.org.au.

Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours!

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.