
Casa · Berkeley, CA, United States, US · 2 months ago
We believe owning a home should feel as special as the moments that take place within them. If our mission inspires you, we'd love to hear from you.
As an In-Home Onboarding Specialist, you’ll play a foundational role in onboarding new members — capturing the details of their home so Casa can take it from there. Your professionalism, presence, and attention to detail will directly shape the member’s first impression.
You’ll be the friendly, polished face of Casa during onboarding visits. Together with a teammate, you’ll visit member homes to inventory appliances, lighting, safety systems, paint, and more — creating a complete digital profile of the home.
This role blends hospitality, logistics, and light fieldwork. You’ll use our specialized app and equipment to document everything cleanly and accurately, ensuring the home is ready for ongoing service.
This is a mobile, field-based role. You must be comfortable entering private spaces, interacting with high-end clients, and operating responsibly and discreetly inside their homes.
At least 2 years of experience in one or more of the following: home services, concierge, logistics, facilities, high-end customer service, or related fields
Excellent communication and interpersonal skills
Detail-oriented, organized, and able to follow structured workflows
Comfortable working in others’ homes with professionalism and discretion
Ability to lift and carry equipment, move through multi-level homes, and perform hands-on tasks
Must have a reliable personal vehicle, valid driver’s license, and proof of insurance
Tech-savvy: comfortable using apps, iPad, smartphone camera, Bluetooth-connected tools
Clear background check required
Headquarters
Berkeley, CA, United States
Work Location
on-site
Job Category
Not specified
Application Deadline
Not specified
Job Type
contract
Experience Level
entry-level
Application Method
Apply via Website
Salary
30 USD/hour
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