Account Manager (Marketing)

Employment Type: Full-Time

• Type of contract: Independent Contractor
• 🌎 Work from any corner of the world and be a part of the #remoteworkrevolution!‼️

SCOPE OF THE ROLE

We’re looking for a sharp, client-facing Account Manager who thrives in fast-paced agency environments, owns client outcomes end-to-end, and operates effectively under ambiguity. This is a high-impact role focused on client retention, strategic execution, and delivering measurable performance across paid social campaigns.

You’ll act as the central hub between clients and internal teams—owning communication, driving strategy, and ensuring seamless execution across multiple accounts. This is not a passive account management role—you are expected to think strategically, challenge assumptions, and proactively drive results.

If you’re someone who can translate data into clear narratives, manage multiple stakeholders without dropping details, and push campaigns forward with urgency and clarity, this role is for you.

RESPONSIBILITIES

Own and manage a portfolio of 20 client accounts, ensuring retention and long-term growth
Serve as the primary point of contact for all client communication and relationship management
Lead client calls, including performance reviews, strategy discussions, and campaign planning
Develop and refine paid social strategies, with a strong focus on Meta platforms
Translate performance data into clear, actionable insights and recommendations
Collaborate cross-functionally with design, ad operations, and analytics teams to execute campaigns
Manage creative production workflows, ensuring timely delivery of assets
Set clear expectations with clients and proactively communicate updates, risks, and opportunities
Identify performance gaps and proactively adjust strategy to improve outcomes
Balance multiple priorities and deadlines across a high volume of accounts
Act as the internal “translator” between client needs and execution teams
Contribute to improving internal processes, reporting, and client experience

REQUIREMENTS

• 3–4+ years of experience in paid social advertising, with deep expertise in Meta Ads
• Strong client-facing experience in a marketing agency environment
• Proven experience managing multiple accounts simultaneously (high-volume portfolio preferred)
• Strong understanding of performance marketing metrics (CPA, ROAS, CTR, etc.)
• Exceptional communication skills—both written and verbal
• Highly organized with strong attention to detail
• Ability to operate in ambiguous, fast-changing environments
• Experience collaborating with cross-functional teams (design, media buying, analytics)
• Strong problem-solving skills and ability to think strategically under pressure

NICE TO HAVE

• Experience working with legal, SaaS, or B2B clients
• Exposure to multi-channel campaigns (CTV, audio, programmatic, etc.)
• Experience with data/reporting tools and dashboards
• Familiarity with creative testing frameworks and performance optimization

WHO YOU ARE

• Client-obsessed: You prioritize client outcomes and think in terms of retention and growth, not just delivery
• Strategic thinker: You don’t just report numbers—you interpret them and push for better performance
• Operationally strong: You can manage multiple moving parts without things falling through the cracks
• Clear communicator: You simplify complexity, manage expectations, and handle tough conversations with confidence
• Adaptable operator: You’re comfortable with ambiguity and can step outside your role when needed
• Ownership mindset: You take full responsibility for your accounts and act proactively, not reactively
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