Senior Executive, Insurance Operations

About Us

MoneyHero Group (Nasdaq: MNY) is a market leading financial products platform in Greater Southeast Asia, reaching over 7.4m monthly unique users and working with more than 270 commercial partners across four markets including Singapore, Hong Kong S.A.R., The Philippines, and Taiwan.

The Insurance team is dedicated to empowering consumers in Asia by delivering a seamless and user-friendly digital platform. Our goal is to enable individuals to confidently and independently select the insurance coverage that suits their needs, ensuring they receive the protection they deserve. We focus on making our approach to customers relevant, actionable, and rewarding, creating a trusted space where individuals can make informed decisions about their insurance. Join our team and contribute to making insurance accessible and beneficial for all, while engaging in dynamic and rewarding challenges every day.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As an Insurance Operations Senior Executive, you will oversee the day-to-day operations of the brokerage firm to ensure efficient and effective service delivery to clients. You will be responsible for managing administrative processes, implementing and improving operational policies and procedures and coordinating activities across various departments. The role requires strong organizational skills, attention to detail, and a comprehensive understanding of insurance brokerage operations.

The Senior Executive, Insurance Operations will be responsible for

Oversee and manage the day-to-day operations of the brokerage firm, ensuring seamless execution across all operational functions
Develop, implement, and continuously improve operational policies, procedures, and workflows to drive efficiency, scalability, and regulatory compliance
Conduct regular operational gap analyses to identify inefficiencies, bottlenecks, and areas for improvement, and lead initiatives to address them
Perform preliminary product line analysis to evaluate market relevance and profitability, translating findings into actionable operational and business strategies
Collaborate with internal stakeholders to provide operational guidance, resolve issues, and support cross-functional initiatives
Build and maintain effective relationships with external partners, insurers, and vendors to ensure smooth and compliant operations
Monitor industry trends, regulatory developments, and best practices in insurance brokerage, proactively incorporating relevant insights into operational planning
Prepare and present data-driven operational reports, performance analyses, and recommendations

In this role, we are looking for someone with

• Bachelor's degree in Business Administration, Finance, or related field required
• A minimum of 2 to 3 years of experience in insurance operations or related field
• Possession of CMFAS certifications (BCP, PGI, and/or CGI)
• Independent, strong analytical and problem-solving skills
• Proficiency in Microsoft Office Suite, particularly Microsoft Excel and Google Sheet

Good to have

Strong understanding of insurance industry regulations, compliance requirements, and operational best practices.

Additional CMFAS certifications (M5, M9, M9A, and/or HI) is preferred

#MoneyHeroGroup #LI-RR1 #LI-Hybrid

What can you expect from us?

Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.

Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.

Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.

Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.

Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group

EEO Statement

MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.