Software Development Manager, Worldwide Grocery Tech, Grocery Operator Experience

Amazon Worldwide Grocery Tech (Whole Foods Market) is looking for a passionate, growth orientated and innovative Software Development Manager (SDM) to join the Grocery Operator Experience Software Team. This team is deployed to solve some of our most complex and challenging initiatives and will deliver innovative technical solutions leaving AI/ML technologies. We have an opportunity to revolutionize in-store user experience for over 100,000 Team Members and Associates and set new standards for accessing the highest quality organic and natural groceries.

As the SDM, you will be a key member of tech leadership and will need to drive forward the technology across Amazon to create a best in class grocery operator experience.

We are looking for a SDM that ready to become a leader of leaders, with strong business and technical skills, great communication abilities, and a passion to use data and technologies to help Whole Foods Market in-store and Grocery online fulfillment grow.

We're looking for entrepreneurial and innovative individuals who thrive on solving ambiguous problems using AI technologies. You will be responsible for a greenfield application used on thousands of devices used across all Whole Foods Market Stores. This is a rare opportunity with enhanced visibility and growth trajectory.

The Team: We can't wait to show what's possible when Amazon Grocery innovates to provide best in class experiences for our in-store and fulfillment center operator (leaders and team members). This is just the beginning and we need exceptional people across all technology disciplines to build and unearth the full potential of this opportunity.

The Role: Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As a SDM, you will help tackle a diverse landscape of challenges. We are an early-stage initiative, and you will play an active role in translating business requirements into concrete timelines and prototyping concepts in partnership with other Amazon teams, technology leaders within the team and across the business.

Key Attributes and Responsibilities

Highly analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.

Team obsessed: You help grow your team members to achieve results. You foster the creative atmosphere to let engineers innovate, while holding them accountable for making smart decisions and delivering results.

You’re ambitious, yet humble: You recognize that there’s always opportunity for improvement and use introspection and feedback from teammates and peers to raise the bar for your team.

Engaged by ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.

You will

Own program vision and direction: You identify problems and develop solutions; you embrace performance metrics and measurement techniques because they help you assess how well system-related services are running.

Lead beyond your team: You will be a key part of a small but growing community of engineering leaders who support their teams and contribute to the overall growth of our product development organization. You'll share your experience and technical acumen in order to drive technology decisions across our organization.

You will be working alongside some of the smartest engineers at Amazon. Most importantly you’ll be contributing to our Higher Purpose of Nourishing People and the Planet!

Key job responsibilities

• Working collaboratively, shaping the vision and strategy for solving business problems
• Develop an architecture, thinking long term about futuristic needs.
• Mentor, grow, and share the journey to deliver with quality.
• Deep dive, develop and deliver systems that are highly maintainable. Technical leader for the team with the ability to deliver against all odds.
• Data driven approach for making right architecture decisions, managing business priorities

A day in the life

As a software development manager on this team, you will play a pivotal role in the following

• Work with the team and stakeholders to help drive business decisions.
• Design, implement, test, deploy, and maintain innovative software solutions to drive service optimization, cost, and security.
• Use software engineering best practices to ensure a high standard of quality for all of the team deliverables
• Work in an agile, startup-like development environment, where you are always working on the most important stuff.

About the team

Diverse Experiences - We values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Bachelor's degree

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.