Requisition to Pay Manager

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity.

Job Description

About the Role

The Requisition to Pay (R2P) Manager will lead the end-to-end R2P process within the Finance Shared Services Center. This role is responsible for ensuring efficient vendor management, travel and expense, invoice management, and payment execution. The manager will drive process excellence, compliance, and continuous improvement while leading a team to deliver high-quality service to internal and external stakeholders.

Scope of R2P Activities

Vendor master data set-up and maintenance

Purchase requisition and purchase order processing

Invoice receipt, validation, and posting

Payment processing and reconciliation

Month-end close activities related to accounts payable

Performance should meet the requirements defined in SLA/KPI’s (timely, accurate, compliant).

Key Responsibilities

Process Leadership

Oversee the complete R2P cycle: vendor onboarding, T&E, invoice processing, and payments.

Ensure compliance with company policies, accounting standards, tax regulations, and internal controls.

Monitor KPIs (e.g., invoice processing accuracy, payment timeliness, vendor query resolution) and implement corrective actions.

Team Management

Lead, mentor, and develop the R2P team within the FSSC.

Allocate resources effectively to meet service-level agreements (SLAs).

Foster a culture of accountability, collaboration, and continuous improvement.

Stakeholder Engagement

Act as the primary liaison between FSSC and business units for R2P matters.

Partner with Procurement, Finance, and Operations teams to resolve issues and improve vendor satisfaction.

Provide regular reporting and insights to senior management.

Continuous Improvement

Identify automation and process optimization opportunities.

Drive digital transformation initiatives (e.g., Power BI, AI tools).

Implement best practices to improve efficiency and reduce operational risks.

Qualifications

• Bachelor or University degree in Finance/Accounting.
• Minimum 8 years of experience in a management role, including staff management.
• Experience in managing a team of minimum 10 staff members
• Experience with change management as well as working in a multicultural and international environment.
• Understanding of relevant regional accounting practices and the regulatory environment
• Experience in continuous improvement initiatives, root cause analysis and project management
• Genuine interest in business process standardization
• Customer orientation and intercultural competence
• Team player

Qualifications

• Bachelor or University degree in Finance/Accounting.
• Minimum 5 years of experience in a management role, including staff management.
• Experience in managing a team of minimum 10 staff members
• Experience with change management as well as working in a multicultural and international environment.
• Understanding of relevant regional accounting practices and the regulatory environment
• Experience in continuous improvement initiatives, root cause analysis and project management
• Genuine interest in business process standardization
• Customer orientation and intercultural competence
• Team player
• Drive for results and demonstrate a decisive coaching leadership style
• Willingness and ability to travel including international trips (25%)
• Knowledge of Oracle E Business Suite is a plus.
• Experience in Finance Shared Services / BPO environment is a must

Additional Information

• Ability to coach and develop your team • Translates strategy into actions • Develop self and others
• Embraces change • Able to create a positive, learning and collaborative working environment
• Able to create a problem solving culture • Highly independent and systematic approach to work
• Proven ability to build networks and manage relationships
• Fluent English is a must, with good listening, speaking and comprehension skills (other languages is a plus)
• Analytical and organizational skills
• Good communication, interpersonal and coaching skills