Digital Adoption & Communications Intern

Deadline for Applications

April 14, 2026

• Hardship Level (not applicable for home-based)
• H (no hardship)
• Family Type (not applicable for home-based)

Family

Staff Member / Affiliate Type

Internship

Target Start Date

2026-04-27

Terms of Reference

Organizational context

UNHCR is advancing a corporate HR Transformation with the objective of modernizing and streamlining HR service delivery through innovative technology and real-time data. Since 2022, Workday has been the organization’s global HR system. Ongoing organizational restructuring and increasing volumes of complex inquiries require additional capacity within HRSPA to sustain effective global support. This includes strengthening communication efforts by developing engaging content to help users navigate Workday more effectively.

The position

The Digital Adoption & Communications Intern will report to the Assistant Business Analyst and assist the HR Systems and People Analytics Unit team in the development of digital content and promoting user adoption through active engagement with communities of practice across the organization.

Duties and responsibilities

• Assist in developing short digital training content (e.g. videos) related to Workday, including reviewing available resources across multiple platforms (Workday Learning, Intranet, SharePoint) and providing insights based on global user feedback;
• Liaise with Workday focal points to identify potential gaps and gather practices from both regional offices and HQ;
• Support the development of new learning paths in Workday Learning;
• Assist in developing communication materials and updating online community platforms;
• Monitor analytics for HR SPA intranet pages;
• Collect intranet user feedback and act as a focal point for publishing HR SPA content;
• Support the development of UNHCR/HR SPA-branded communication materials;
• Stay up to date with knowledge-based article needs in Workday Case Management to help enhance system knowledge;
• Support the team’s change management activities related to HR systems and initiatives;
• Assist in BAU (Business as Usual) activities related to the Workday People Experience (PEX) module and support the team in the implementation of new projects related to PEX;
• Perform any other related duties as required.

Minimum qualifications required

In order to be considered for an internship, candidates must meet the following eligibility criteria

• Be either a recent graduate (having completed their studies within two years of applying) or a current student in a graduate/undergraduate school programme from a university or higher education facility accredited by IAU/UNESCO ; and
• Have completed at least two years of undergraduate studies in a field relevant or of interest to the work of UNHCR .
• not have exhausted the maximum cumulative internship period with UNHCR, including any prior internships (8 months for full-time and 12 months for part-time)

Essential qualifications and skills

• Education and experience in Digital Communications (social media, web, etc.)
• Experience in video content creation
• Experience with SharePoint or other web content management
• Good understanding of current online/digital technology
• Research, Reporting and Communication skills
• Quick learner who is self-motivated, has a positive approach and is eager to grow their capabilities
• Strong writing skills and technological literacy and ability to use a wide range of web related applications
• Strong interpersonal skills and ability to maintain effective working relationships with people in a multicultural, multi-ethnic environment with sensitivity and respect for diversity
• Excellent organizational skills, with precise attention to detail

Desirable qualifications and skills

• Knowledge of Workday
• Knowledge of design software
• Experience with Articulate Rise
• Passion for working in an organization that aims to protect people forced to flee

Language

• Fluency in written and spoken English is essential
• Working knowledge of French, Arabic and/or Spanish would be an asset.

Conditions

It is a full-time role with working hours starting from 9:30 am to 17:30 pm, Monday to Friday (40 hours per week). The successful candidate will be assigned to support the team in Budapest.

Allowance: Interns who do not receive financial support from an outside party will receive an allowance from UNHCR to partially help to cover the cost of food, local transportation and living expenses.

Travel: Unless provided or paid by external sponsoring entities, UNHCR reimburse interns engaged from a location outside of the country of the duty station for the ticket costs of their outward and return travel to/from the duty station by the most economical route available on economy class, irrespective of the duration of the journey. Reimbursement shall be limited to the authorized outward and return travel between the intern’s country of residence and the intern’s duty station, or actual route of travel, whichever is lower.

Before travel is undertaken, the selected intern must obtain authorization in writing from the hiring office. Such authorization must include the approved cost of the ticket.

Internships normally last two to six months with the possibility of extension up to eight months for full-time internships and twelve months for part-time internships.

How to apply

Interested applicants should submit their application through www.unhcr.org/careers.html click on vacancies.

Obligations

Acquiring and renewing current visas, residence permits including all associated costs, obtaining medical certification and compliance with taxation requirements (if applicable), are the responsibility of the intern.

The selected candidate will need to provide UNHCR with a proof of health insurance coverage applicable to the assigned internship location and a certificate of good health from a qualified medical practitioner certifying their fitness for work and travel. In the event the selected candidate is not able to produce the required certificates, they will not be admitted to the Internship Programme.

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If you are a person with a disability and you expect you may face challenges during the recruitment process, you can indicate it in your application form.

There are options to select any health conditions you may have and outline any necessary adjustments related to disabilities during the recruitment phases. Providing this information is optional. It will be treated as strictly confidential and used only for the purpose of finding out how to better assist you during the recruitment process.

Adjustments for candidates with disabilities will be provided as best as possible and as needed upon request.

All candidates will be assessed based on meeting the requirements for each vacancy in relation to experience, skills, and education.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training.

We welcome applications from candidates with a refugee or stateless background.

Standard Job Description

Required Languages

English

,

,

Desired Languages

,

,

Additional Qualifications

Skills

Education

Certifications

Work Experience

• Other information
• This position doesn't require a functional clearance

Remote

No