
20four7VA · Worldwide, Global · 3 months ago
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Independent Contractor – Marketing VA / Junior to Senior (Remote).
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
We are seeking a proactive and community-driven Virtual Assistant to manage engagement, growth, and member success inside a private membership community hosted on the Skool platform.
The Community Marketing Coordinator will play a key role in fostering a welcoming and engaging environment for members by monitoring discussions, encouraging participation, organizing events, and ensuring members feel supported throughout their experience.
This role requires strong communication skills, excellent organization, and the ability to manage ongoing engagement strategies within an online community.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Community Engagement & Member Support
Monitor the Skool community daily for new posts, comments, and member activity.
Welcome new members within 24 hours of joining the community.
Respond to member questions, feedback, and concerns in a timely and supportive manner.
Foster meaningful discussions and encourage member participation.
Content & Community Posting
Discussion prompts
Member highlights or success stories
Community insights
Feedback questions
Maintain a positive and motivating tone across all community interactions.
Host Zoom-based orientation sessions twice per month for new members.
Scheduling sessions
Sending reminders to members
Supporting post-event follow-up.
Reporting & Activity Tracking
Community engagement activity
Member feedback
Challenges encountered
Suggested improvements.
Track tasks and workflow updates using Trello.
Retention & Community Growth
Monitor community engagement levels and identify members at risk of disengagement.
Encourage referrals and organic community growth strategies.
Support initiatives that increase member retention and participation.
Team Communication & Collaboration
Maintain daily communication with the team via Google Chat.
Provide updates on ongoing tasks and community developments.
Collaborate with team members to address member needs and improve the overall community experience.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
2+ years experience in community management, social media management, customer support, or online engagement roles preferred.
Strong written and verbal English communication skills.
Friendly, proactive, and highly responsive communication style.
Experience managing or moderating online communities or membership groups is highly preferred.
Strong organizational and time-management skills.
Ability to work independently while maintaining consistent communication with the team.
Passion for building positive online communities and supporting member success.
Application Software Knowledge / Required Tools
Contracted Hours per Week: 15 - 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 7:30 AM to 11:30 AM CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
ACCENT PREFERENCE: Level A–C (Good English comprehension, communication, speaking, and writing required)
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Headquarters
Worldwide
Work Location
remote
Job Category
Marketing / Business Development
Application Deadline
Not specified
Job Type
contract
Experience Level
entry-level
Application Method
Apply via Website
Salary
Not specified
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