Workplace Experience Coordinator - Internship

Credit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. We leverage artificial intelligence to provide personalized insights and are building a financial ecosystem by offering tools and services that provide instant access to cash, and building credit. Our goal is to empower every customer to achieve long-term financial stability.

Founded in 2019 by Ed Harycki https://www.linkedin.com/in/ed-harycki/, former Swift Capital Founder (acquired by PayPal in 2017 https://techcrunch.com/2017/08/10/paypal-acquires-swift-financial/). Backed by Khosla Ventures and led by industry pioneers from companies such as; PayPal, Square, and Cash App, we are well positioned to build the future of inclusive finance through cutting-edge technology and customer-centric solutions.

We're looking for a highly organized, proactive, and people-first Workplace Experience Coordinator to cover our Plymouth Meeting office while our Workplace & Experience Lead is on maternity leave. This is a hands-on role at the center of our office operations — you'll be the person who keeps the office running smoothly, ensures every employee has a great experience walking through the door, and makes sure our vendors, visitors, and new hires all feel taken care of.

This is a perfect role for someone who thrives in a fast-paced startup environment, loves being the go-to person for getting things done, and takes pride in the details that make a workplace feel exceptional.

This role is intended to work from now until October 2026. 40 hours per week, Monday - Friday.

What you'll do

Daily Office Operations

• Complete and document the daily opening and closing checklist, ensuring the lobby, kitchen, conference rooms, restrooms, and all office areas are clean, stocked, and ready for the day
• Manage mail distribution — collect, sort, and deliver incoming mail and packages to the correct recipients
• Monitor office Slack channels and respond to employee requests in a timely manner
• Support on-site vendor coordination, including day porter management
• Troubleshoot meal program issues through DoorDash for Business
• Restock snacks, beverages, and kitchen supplies, ensuring nothing runs out
• Submit and follow up on building maintenance work orders with property management

New Hire Onboarding

• Coordinate all physical onboarding logistics for new hires: desk assignment, welcome kit preparation, badge requests, and building visitor list updates
• Add new hires to the DoorDash meal program and schedule their Monday morning breakfast
• Add new hires to appropriate Slack channels and office email groups
• Notify Finance of new hire details: start date, email, and manager
• Greet new hires on their first day, conduct the office tour, and coordinate badge photo upload to Verkada

Candidate and Guest Experience

• Welcome walk-in candidates, manage visitor flow, and escort guests to the appropriate team members
• Coordinate visitor badges and building access for guests and candidates

Vendor and Facilities Management

• Serve as the day-to-day point of contact for all Plymouth Meeting vendors
• Monitor and escalate any facilities issues
• Place weekly consumable and supply orders, batching orders to avoid stockouts
• Support event planning and execution for team events, milestone celebrations, and office programming

Administrative and Reporting

• Process expenses in Ramp and reconcile the office budget weekly
• Complete and submit weekly reports to executive management
• Request and manage elevator badges
• Maintain office attendance monitoring and reporting
• Support offboarding logistics: badge collection, building access removal, and desk reset
• Handle sensitive documents with discretion

Who you are

• Exceptionally organized- you can manage multiple competing priorities without things slipping through the cracks
• Proactive with a solutions-first mindset- you identify problems and fix them before anyone has to ask
• A strong communicator, both written and verbal- you keep the right people informed without being prompted
• Comfortable with technology- Google Workspace, Slack, Notion, and basic office systems
• Detail-oriented- you notice what others miss and take pride in getting things right
• Independent and ownership-driven - you take full responsibility for your work from day one
• Warm and professional- you represent Credit Genie well to every employee, candidate, and visitor who walks through the door
• Discreet when handling confidential employee and company information

Requirements

• 1–3 years of experience in office management, workplace operations, hospitality, or a related role
• Must be available Monday through Friday, on-site in Plymouth Meeting, PA

Nice to have

• Experience in a startup or high-growth fintech environment
• Familiarity with Ramp (expense management), Verkada (access control), or DoorDash for Business
• Experience planning and executing team events or office programming
• Knowledge of workplace safety best practices and OSHA compliance basics
• Experience managing vendor relationships and negotiating with service providers

What Success Looks Like

In your first two weeks, you'll have completed your onboarding, walked through every SOP and checklist, met all active vendors and building contacts, and are running daily operations independently with no gaps.

By the end of month one, employees barely notice the transition - the office runs exactly as it should, new hires feel welcomed and set up for success, and vendors know who to call.

Throughout the engagement, you proactively flag issues before they become problems, keep the Chief People Officer informed with any updates, and treat the office as if it were your own.

BENEFITS AND PERKS

Our goal is to provide a comprehensive offering of benefits and perks that promote better financial, mental, and physical wellness.

We believe working alongside each other in person is the best way to build a great product and foster a strong company culture. Our expectation is that employees are in the office five days a week, allowing for optimal collaboration, inclusivity, and productivity. At the same time, we understand that life happens and recognize the importance of flexibility. We are committed to supporting our employees when circumstances arise that require remote work or adjusted schedules. Our goal is to ensure everyone can effectively balance personal and professional responsibilities while maintaining our collaborative and productive environment.

Here are some highlights of our benefits and perks offerings, feel free to ask your recruiting partner for more details on our comprehensive offering for employees.

• 100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment.
• Receive up to $100 per month in fitness reimbursement or enjoy a complimentary full membership to LifeTime Fitness or Equinox.
• 401(k) with a 3.5% match and immediate vesting
• Meal program available for both lunch and dinner
• Pre-tax benefits, including a $1,000 HSA match
• Life and accidental insurance
• Flexible PTO

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Base salary is just one part of your total compensation and rewards package at Credit Genie. You may also be eligible to participate in the bonus and equity programs. You will also have access to comprehensive medical, vision, and dental coverage, a 401(k) retirement plan with company match, short & long term disability insurance, life insurance, and flexible PTO along with many other benefits and perks.

Credit Genie is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.