Technical Training Specialist

Denver-based candidates are expected to work in a hybrid model (3 days in the office and 2 days from home)

Do you love technology and helping organizations utilize that technology to become greater than they thought possible? Are you interested in serving your community and doing your part to keep your community, nation, and planet safe? At Kaseware you will have the chance to do all of that and so much more as a Technical Training Specialist. Kaseware is a company that is changing the world of law enforcement and corporate security forever and, if you are up for a challenge, we would like you to consider helping us make the world a safer place.

The Technical Training Specialist is responsible for developing and executing training plans, training materials, and classes, scheduling classes at client facilities (both remote and in-person), and providing software instruction to our clients on use of the Kaseware product. They also review results and trainee feedback to improve materials and classes, as well as identify and develop additional software training opportunities.

Job Type: Full-time, exempt

Responsibilities and Duties

• Assess individual and group training needs; maintain individual and group training records
• Plan, prepare, and research lessons
• Organize and promote courses
• Develop and deliver programs of learning activities
• Prepare teaching/course materials
• Instruct users on an individual or group basis
• Apply new technologies to deliver courses and improve the learning experience for users (e.g., distance learning, interactive CBT, blended training)
• Own and maintain the Kaseware Learning Management System
• Keep personal IT skills and knowledge up to date
• Ability to travel up to 50% of the time

Required Skills and Experience

• A minimum of 3 years of experience as a technical trainer, training specialist, or a similar role
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills
• Excellent documentation skills
• Fundamental analytical and conceptual thinking skills
• Experience creating training materials and giving presentations
• Competency in Microsoft applications including Word, Excel, and Outlook
• Experience in use/administration of an LMS
• A track record of following through on commitments
• Excellent planning, organizational, and time management skills
• A history of leading and supporting successful projects

Preferred Experience

• Training experience in public safety, law enforcement, CAD, and/or RMS

Required Education

• Bachelor's Degree in business or a related field, which may include Adult Education, Computer Science, Business, or Engineering

Other Requirements

• Language: English

Benefits

• Salary Range: $80,000-$100,000
• Excellent health, dental, and vision insurance with generous company contribution
• Flex Spending Accounts
• Unlimited paid vacation
• 12 paid company holidays
• Paid Sick Time
• Paid Parental Leave
• 401k with company matching
• EcoPass provided for Colorado-based employees

About Kaseware

Kaseware is a dynamic start-up company located in the Denver metro area. We build state-of-the-art software for law enforcement and corporate security customers. We serve those that serve our communities and make our world safer.

Due to the nature of our business, you must be able to pass a full CJIS compliant fingerprint based background check, which is required for individuals needing access to criminal justice information (CJI).

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

We expect this role to be open until May 31st or until filled.