PH: Graphic Designer, Digital Media, & Web Specialist (with some IT background)

Web Designer & Digital Media Specialist

Reports To: Operations Manager or Product Manager

Location: Remote (Philippines)

Employment Type: Full-Time

Working Hours: Monday–Friday, 8:00 AM – 5:00 PM Pacific Time (U.S.)

About the Role

VitelHealth is seeking a talented and experienced Web Designer & Digital Media Specialist to take ownership of our digital presence and online brand. This role is ideal for a creative professional who enjoys designing websites, creating engaging visual content, improving user experiences, and supporting digital marketing initiatives.

The successful candidate will serve as the primary web designer for the organization, working directly with leadership and marketing stakeholders to design, maintain, and continuously improve our websites, landing pages, digital assets, and online communications.

This is primarily a web design and digital media role, with secondary responsibilities in quality assurance testing, documentation, and user training.

Typical Allocation of Responsibilities

• 50% Website Design & Management
• 20% Graphic Design & Branding
• 15% Social Media & Digital Content
• 10% Documentation & User Training
• 5% Quality Assurance Testing

Key ResponsibilitiesWebsite Design & Management (Primary Focus)

• Design, maintain, and continuously improve company websites and landing pages.
• Ensure websites are visually appealing, mobile responsive, user-friendly, and aligned with company branding.
• Develop website layouts, graphics, forms, and interactive content using WordPress and Elementor.
• Manage website integrations with CRM systems, analytics tools, and automation platforms.
• Troubleshoot website issues including forms, plugins, content updates, and CMS functionality.
• Optimize websites for performance, accessibility, SEO best practices, and conversion effectiveness.
• Maintain consistency with established brand guidelines while recommending enhancements and improvements.
• Monitor website health, uptime, security updates, and user experience.

Graphic Design & Digital Media

• Design graphics, promotional materials, presentations, infographics, and marketing assets.
• Create digital content that supports marketing campaigns, product launches, and customer engagement.
• Develop visual content using Adobe Creative Suite, Figma, Canva, and related tools.
• Ensure brand consistency across websites, social media, presentations, and printed materials.

Social Media & Digital Content

• Design and publish content for social media platforms including LinkedIn, Facebook, Instagram, and YouTube.
• Coordinate with marketing and leadership teams on campaigns and content calendars.
• Create engaging visual assets, banners, announcements, and promotional graphics.
• Monitor content performance and recommend improvements to increase engagement and reach.

Documentation & Application Training

• Create clear and professional user guides, training materials, and process documentation.
• Develop visual step-by-step tutorials and instructional resources.
• Support employee onboarding by providing training materials and system guides.
• Maintain an organized library of documentation and reference materials.
• Assist team members with understanding and effectively using company applications and systems.

Quality Assurance Testing

• Perform QA testing for website updates, landing pages, CRM integrations, and digital tools.
• Verify functionality, responsiveness, and usability across devices and browsers.
• Identify, document, and track bugs, defects, and user experience issues.
• Validate that updates and enhancements function properly before release.

Required Qualifications

• Minimum 5 years of hands-on experience designing and managing WordPress websites.
• Strong proficiency with Elementor, WordPress, HTML, CSS, and responsive web design.
• Advanced experience with Adobe Creative Suite, including Photoshop and Illustrator.
• Experience with Figma and modern UI/UX design principles.
• Strong understanding of website optimization, SEO fundamentals, accessibility, and analytics.
• Experience creating social media content and digital marketing assets.
• Excellent written and verbal communication skills.
• Strong project management, organizational, and problem-solving abilities.
• Ability to work independently and manage multiple projects simultaneously.
• Comfortable working during U.S. Pacific Time business hours.

Preferred Qualifications

• Experience with Zoho CRM, HubSpot, Salesforce, or similar platforms.
• Familiarity with QA testing methodologies and tools such as Jira, Trello, or ClickUp.
• Experience with automation platforms including Zapier and Make.
• Experience supporting remote U.S.-based organizations.
• Experience using AI-assisted design and content tools such as ChatGPT, Adobe Firefly, Canva AI, Midjourney, or similar technologies.
• Experience in healthcare, HIPAA-compliant environments, or regulated industries is a plus.
• Familiarity with PHP and Laravel is beneficial but not required.

Success Metrics

Success in this role will be measured by

• Quality, usability, and performance of company websites
• Timely completion of design and marketing projects
• Consistent branding across all digital channels
• Improved website engagement and conversion metrics
• Accuracy and effectiveness of training materials and documentation
• Thorough testing and reduction of production issues
• Positive collaboration with internal teams

Compensation & Benefits

Monthly Salary: ₱50,000 – ₱85,000, depending on experience, portfolio quality, and technical expertise.

Benefits

• Paid Time Off (PTO)
• Paid U.S. Company Holidays
• Ongoing learning and professional development opportunities
• Long-term growth opportunities within a growing healthcare technology company

Application Requirements

To be considered, applicants must provide

• Updated Resume
• Portfolio of Website Projects
• Links to at least three live websites they designed or maintained
• Graphic design portfolio or samples
• Brief description of their role and responsibilities for each project

Applications submitted without a portfolio will not be considered.

Pay: Php14,451.64 - Php48,257.61 per month

Work Location: Remote