Sales Development Representative, EMEA

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team

Our Sales Development team is a culture of success where the future top sellers and leaders of our organization get their start. Our team is responsible for identifying and creating new qualified opportunities for our Account Executive partners.

Our team gains business knowledge through researching how different businesses operate, leadership structures, what their pain points are and obstacles they face in their business. We then turn around and leverage that information to spark interest in Outreach by connecting the dots from their challenges to the value that Outreach could provide them.

We are product experts for Outreach because we use the very product we sell. This gives SDR’s a unique competitive advantage because we understand firsthand how our software can help sales teams be successful.

The Role

As an Outreach Sales Development Representative (SDR) you manage the outbound campaigns by qualifying active buying interest and identifying critical decision makers to successfully position the Outreach value proposition. This role reports directly to our Sales Development Director who’s sole objective is to make you more successful. We enable your success through 1:1 coaching, active enablement, training and a multitude of other experiences. You bring the will to be successful and we commit to developing your skills to be successful.

Location

London, UK. Hybrid, in office 2 days a week.

Your Daily Adventures Will Include

• Making 45+ outbound phone calls each day to prospective clients in the EMEA Commercial, Enterprise and Strategic segments
• Creative outbound prospecting within your named accounts
• Leveraging sales tools such as LinkedIn Navigator to network with potential customers
• Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, etc.)
• Pipeline organization and collaboration with Account Executives for qualified meetings
• Incorporate AI tools into your own sales workflow, using intelligent insights to prioritize accounts and personalize outreach.

Our Vision of You

• Have a passion for sales and sales processes
• You feel confident using programs like Salesforce and LinkedIn
• You have had to learn new programs before and have a knack for picking them up quickly
• Have the ability to think on your feet in a conversation and answer unexpected questions with ease
• Demonstrate empathy for customers struggles and obstacles
• Resilient and understanding in the face of objections and rejection
• Someone w/ a competitive team background who is used to excelling as an individual in a team environment. Background in individual sports, dance, orchestra, etc are great examples of this
• Someone who sees life as glass half full vs half empty. Energy and disposition matter in this role
• Someone who would classify themselves as an active participant in group projects
• A natural encourager. Someone who lifts others up around them
• A driven individual with a desire to succeed
• Naturally inquisitive with the ability to compose compelling messaging to prospects