Video Teleconferencing Technician

SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE-verified Veteran-Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission-critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private-sector clients.

They are seeking a Video Teleconferencing Technician to join their team in Doral, FL. This position is on-site. Must have an active Top Secret clearance.

Employment - Full time

Worksite Type: Onsite

Compensation: $80,000.00 - $83,000.00

Security Clearance Required: Must have an active Top Secret clearance.

Responsibilities include but are not limited to

• Tier I & II customer support
• Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
• Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs
• Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades
• Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out

Minimum Qualifications

• Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems
• Providing Tier I & II customer support of VTC systems

Desired Qualifications

• Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Physical Requirements

• Must be able to remain in a stationary position 50%.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

Our client provides a variety of benefits including company-paid health, dental & vision insurance coverage, as well as additional employee-paid health insurance options; company-paid life and disability insurance; 401k retirement savings plan with employer match; 10 company paid holidays per year, and paid time off.

Our client also considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.