Sales Account Executive

About Okendo

We believe happy customers make the best marketers.

That's why we built Okendo – the customer marketing platform that creates stronger connections between consumers and the brands they love.

Using Okendo, Shopify brands can grow faster and more efficiently by cultivating brand advocacy and maximizing lifetime value.

Our unified platform and unique suite of products for Reviews, Referrals, Quizzes, Loyalty, and Surveys is trusted by 18,000+ Shopify brands to turn one-time shoppers into revenue-driving Superfans.

Position Summary

As an Account Executive on the Revenue team, you will manage the full sales cycle for mid-market and commercial prospects across the APAC region. You will run outbound prospecting campaigns, convert inbound leads into demos, and apply Okendo's Value Selling methodology to meet and exceed your sales targets. Working closely with the APAC Market Lead and broader Go-To-Market team, you'll build and close a pipeline of qualified deals — becoming a product expert and a trusted advisor to eCommerce brands throughout the region.

Tech stack: HubSpot, Shopify, Linkedin Sales Navigator

How you'll create impact

Achieve Sales Targets

• Own a quarterly ARR sales quota for new business across the APAC region
• Deliver consistent target attainment across months and quarters
• Manage and close both inbound opportunities and self-sourced deals

Practice Okendo Value Selling (OVS)

Master and apply Okendo's Value Selling methodology to progress qualified prospects through the sales process and convert them into new customers
Conduct thorough discovery to understand a merchant's pain points, strategic goals, and eCommerce stack
Deliver tailored, goal-oriented product demonstrations that connect Okendo's capabilities to each prospect's specific objectives

Source and Build Pipeline

Proactively generate new opportunities through outbound prospecting, event attendance, partner referrals, and industry networking
Attend industry events and conferences across the APAC region; represent Okendo in a consultative, brand-appropriate manner
Maintain the balance of prospecting and pipeline progression to minimize channel dependency

Negotiate and Close

Lead contract and commercial negotiations with prospective customers, ensuring favorable terms while focusing on long-term partnerships
Collaborate with sales leadership on complex or high-value deals

Support Actionable Sales Reporting

• Maintain impeccable CRM hygiene in HubSpot, ensuring all prospect data is accurately captured for effective forecasting
• Participate in regular pipeline reviews and contribute to accurate weekly, monthly, and quarterly reporting

Cross-functional Collaboration

Work closely with marketing, customer success, and onboarding teams to ensure seamless handoffs and a best-in-class customer experience
Share market feedback and competitive insights with product and marketing stakeholders

Stay Current on the Market

• Continuously develop knowledge of the eCommerce and Shopify ecosystem, key competitor positioning, and industry trends
• Use competitive intelligence to effectively position Okendo in every conversation

What we need from you

3+ years of experience in a Sales Assistant, BDR or Account Executive role in SaaS or technology sales
Proven track record of meeting or exceeding quota in a full-cycle sales role
Structured and diligent in managing opportunities end-to-end through the deal cycle
Strong communication and listening skills; able to build rapport with decision-makers and champions alike
Skilled at understanding a merchant's pain points and translating them into a compelling, tailored Okendo solution
Comfortable attending industry events, conferences, and strategic activations; willing to travel within the APAC region as needed
Solid understanding of CRM best practices; data integrity and accurate forecasting are non-negotiable

Preferred: Familiarity with HubSpot

Preferred: Experience in the Shopify ecosystem (Shopify, Klaviyo, Gorgias, or similar eCommerce tools)

1-Month Success

You have educated yourself on the eCommerce industry and familiarized yourself with the brands and platforms Okendo partners with
You are certified as an Okendo Product Expert — the foundational knowledge essential to your success in sales
You have completed the onboarding program, shadowed sales calls, and can articulate Okendo's core value proposition independently
You have integrated into the Australian and broader APAC team and begun collaborating with global colleagues
You understand the sales unit's current projects and campaigns and are beginning to support active pipeline

6-Month Success

You have been independently managing your full sales cycle for 3+ months and are tracking toward quota attainment
You are consistently generating new pipeline through both inbound and outbound activities
You require less support from management on deal decisions and trust your own judgment in negotiations
You have a clear picture of the APAC competitive landscape and are using it to sharpen your positioning in the field

1-Year Success

You are consistently meeting or exceeding your quarterly quota and are recognized as a reliable contributor to APAC revenue

You are vocal in leading and contributing to sales enablement materials and process improvements

You act as a subject matter expert for customers, peers, and cross-functional teams at Okendo

You own tactical and strategic projects in the APAC region in close collaboration with the Market Lead and SMB Sales Manager

Based on performance, you are on a clear path toward Senior Account Executive, with potential to take ownership of our most valuable enterprise opportunities in the region

Why Okendo?

It's not often in your career that you have the personal opportunity to make a massive impact on an entire region and help a high-growth company reach its next stage. The APAC team is engaged, collaborative, and continuously growing — and we're looking for someone to help take us further. We want someone who is smart, talented, and works hard, but is equally excited to join a culture of deep team collaboration. Compensation is competitive, with a base salary plus uncapped commission. If this sounds like you — we'd love to hear from you.