Clinical Engagement Specialist

DocMatter is a leading platform dedicated to enhancing collaboration and knowledge sharing among healthcare professionals worldwide. Our mission is to empower clinicians with timely insights, expert knowledge, and peer connections to improve patient outcomes and advance medical science.

As a core member of our Clinical Engagement Team, you will help sustain the health, growth, and overall success of our clinician networks while ensuring alignment with our industry and society partners. You will build relationships with clinician thought leaders, facilitate meaningful participation across our communities, and use engagement data to drive actionable insights. This role combines relationship management, community engagement, and cross-functional collaboration to create impactful experiences for clinicians around the world. Here what our doctors are saying: Clinician Testimonial Video

Key Responsibilities

• Community Engagement Management: Monitor daily discussions across assigned clinician networks to maintain high levels of engagement, discussion quality, and clinical relevance.
• Collaborate with medical societies, pharmaceutical, and medical device partners to coordinate clinical engagement projects and initiatives.
• Support content development and dissemination to ensure relevant, evidence-based material is accessible to the clinician community.
• Conduct outreach activities such as webinars, workshops, and training sessions to promote platform features and clinical education.
• Track and report on engagement metrics, contributing to continuous improvement efforts.
• Work cross-functionally with internal teams including product, sales, and clinical engagement management to align strategies and optimize user satisfaction.

Requirements

• Experience & Skills:
• 2+ years of experience in healthcare, clinical operations, or related fields with direct interaction with clinicians.
• Strong interpersonal and communication skills to effectively engage diverse healthcare professionals.
• Ability to manage multiple projects and collaborate across teams in a fast-paced environment.
• Familiarity with clinical environments, medical terminology, and healthcare industry dynamics.
• Proficiency with digital tools and platforms, with an aptitude for learning new technology quickly.
• Education:
• Bachelor’s degree in life sciences, healthcare, communications, or related field preferred.
• Preferred Attributes:
• Experience working with medical societies, pharmaceutical, or medical device companies is a plus.
• Demonstrated passion for improving clinician collaboration and education.
• Additional Requirements:
• Detail-oriented with strong organizational skills.
• Ability to work both independently and as part of a team.
• Based in the US with authorization to work.

Benefits

DocMatter provides a peer-to-peer collaboration platform that facilitates knowledge transfer across a global network of highly engaged healthcare professionals to drive life-changing patient outcomes. We are well on our way, but new hires are early enough that you will still be able to play a pivotal role in advancing our mission.

Our employees are passionate about elevating the practice of medicine, and our leadership team has a breadth of experience across industry, software, and research. Come join some of the smartest minds tackling one of the great opportunities to advance the global medical field!

Benefits

• Series A equity
• Medical, dental, vision, and life insurance
• 401(k) retirement plan
• PTO and company holidays
• Fitness stipend

Compensation

The base salary range for this position is $65,000-$95,000 annually. Actual compensation will be determined based on factors such as skills, experience, and location. This role may be eligible for other forms of compensation, including a variable bonus and/or equity awards.