Operations Coordinator

ComputerCare has spent more than 20 years building something rare in the IT world: a company where technical excellence and genuine human connection are valued equally. We're the trusted partner that IT leaders turn to when technology can't afford to fail. As a woman-owned business serving innovative companies worldwide, we combine certified technical expertise with a human approach. Whether it's managing complex device lifecycles for global teams or performing authorized repairs for Apple, Lenovo, HP and Dell devices, our work directly impacts how thousands of people stay productive every day. We never outsource our work because we believe in accountability, quality, and building lasting relationships—with our clients and as a team.

If you're passionate about technology, take pride in solving real problems, and want to be part of a company that values both technical excellence and the people behind it, ComputerCare is where you belong.

Come join us in our mission of being the Human Side of Hardware!

What You'll Do

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Serve as a primary point of contact for operational, facility, and administrative requests, ensuring timely follow-up and resolution.

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Provide day-to-day administrative and operational support to leadership and cross-functional teams.

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Coordinate facility operations, including maintenance, repairs, cleaning services, security vendors, and workplace support.

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Administer facility access and security processes, including badge management and visitor coordination.

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Manage office supplies, equipment, and operational inventory to support business needs.

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Coordinate vendor relationships, service schedules, contracts, and related documentation.

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Assist with tracking operational tasks, department action items, and business initiatives.

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Maintain operational documentation, reports, records, and tracking tools to support organization and accountability.

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Support company meetings, employee engagement activities, recognition programs, and special events.

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Assist with health, safety, compliance, and workplace improvement initiatives, including recordkeeping and facility inspections.

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Provide professional front-desk support as needed, including visitor reception, phone support, and mail handling.

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Support additional operational projects and administrative initiatives as assigned.

What You'll Bring

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Associate's or Bachelor's degree preferred or equivalent years of experience.

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2-4 years of experience in operations coordination, office administration, facilities coordination, administrative support, or a related role.

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Experience supporting multiple departments and stakeholders in a fast-paced environment.

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Strong organizational skills with the ability to prioritize tasks and manage competing deadlines.

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Proficiency in Microsoft Office Suite and/or Google Workspace.

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Experience using project tracking or collaboration tools such as Jira, Asana, Monday.com, ClickUp, or similar platforms is preferred.

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Experience working with ERP, CRM, or business systems is a plus.

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Excellent verbal and written communication skills.

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Strong attention to detail and commitment to accuracy.

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Ability to work independently while maintaining a high level of accountability and follow-through.

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Professional, customer-service-oriented approach when interacting with employees, visitors, vendors, and business partners.

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Strong problem-solving skills and a willingness to continuously improve processes and workplace operations.