Associate Remediation Specialist

The position of Associate Remediation Specialist is a key player at TransPerfect. Specialists execute document accessibility projects from the start to the finish and serve as a vital resource for ensuring our clients' digital content is inclusive. Individuals in this role focus on PDF and document remediation in line with WCAG 2.1/2.2 guidelines, directly helping global organizations stay compliant with critical accessibility legislation (including the ADA, ACA, and the EU Accessibility Act). This role is ideal for detail-oriented individuals looking to build a career in digital accessibility and compliance.

Responsibilities

• Be responsible for the entire life-cycle of all document remediation projects assigned to the individual
• Remediate PDFs, Word documents, PowerPoints, and other digital formats by properly adjusting tags, reading order, and alternative text to meet WCAG 2.1/2.2 standards
• Juggle multiple projects and priorities simultaneously in a fast-paced environment
• Understand and abide by individual project instructions
• Liaise with sales and project management staff to clarify project parameters
• Coordinate with quality personnel and utilize assistive technologies to ensure that the remediated documents perfectly comply with instructions and global accessibility laws
• Communicate any issues/problems that arise
• Distribute information to sales staff in a timely manner