Software Development Manager

Lead development of solutions putting food on the table of Amazon's worldwide grocery customers.

Amazon is transforming the way that people shop for groceries. We're looking for a Software Development Manager to lead the team that owns dispatching and delay detection for millions of shoppers worldwide. This is a chance to shape how same-day delivery works at scale, from order to delivery.

As a Software Development Manager, you will be equal parts people leader, technical strategist, and customer advocate. You'll work with a team excellent of software engineers in Brisbane using industry leading AI tools to design, build and operate the systems that power key parts of the post-purchase experience across multiple countries.

Your day-to-day work will involve defining the technical direction for your team's products, collaborating with product managers, UX designers, and operational leaders to solve customer problems, and growing your engineers into their next roles.

Key job responsibilities

• Define and communicate a clear technical vision and roadmap for your team's products, working backwards from customer needs to prioritise what gets built and in what order.
• Hire, develop, and retain a high-performing engineering team by providing coaching, feedback, and meaningful growth opportunities for engineers at all levels.
• Incorporate AI efficiencies into the software development lifecycle, leveraging AI as a productivity accelerant while applying your team's critical thinking and judgement.
• Partner with product management, design, and business stakeholders to translate ambiguous problems into well-scoped deliverables with measurable customer outcomes.
• Own the operational excellence of your team's systems, including availability, performance, and incident response, ensuring a reliable experience for customers at scale.
• Drive architectural decisions and technical trade-offs, staying close enough to the details to ask the right questions while empowering your engineers to own implementation.

Basic Qualifications

• 5+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• 5+ years of Software Engineer, Software Developer, or related occupational experience
• 5+ years of managing and developing high performance teams experience
• Experience delivering large, cross-functional, customer facing products
• Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations
• Bachelor's degree or above in computer science or equivalent, or experience in software development

Preferred Qualifications

• Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
• Experience in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.