1st Party Collections Specialist

Remote Employee BPO has an outstanding opportunity for you!

Role: 1st Party Collections Specialist

Compensation: Competitive Basic Salary

Bonus: 5,000 Perfect Attendance

Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, Night Differential (If applicable).

Work Schedule: 5-day work week, Monday to Friday, 8pm to 5am Philippine time

Work Setup: WFO (San Fernando, Pampanga)

Job Duties and Responsibilities

Minimum of 60 outreaches per day, either by phone or other means

Negotiate payment in full or secure a payment arrangement.

Create a sense of urgency on non-paying debtors.

Work closely with the client support representative to resolve disputes.

Meet/exceed monthly phone, activity & fee quotas.

Qualifications

Prior Collections experience.

Must speak English

Attention to detail and accuracy

Ability to multi-task

Aptitude for technology

Skilled in negotiations

Articulate communication skills both verbally and in writing

Time management and interpersonal skills

Required / Must-have Skills

Collection Experience

Dispute Resolution/Coordination experience

Self-Motivated

Problem solver

Quality English-speaking skills.

Proficiency with the software/tools: Netsuite and Salesforce

Handles moderate stress well and is not easily overwhelmed.