Allocations Officer - Central Resource Unit

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

This casual role is an on site opportunity based at both Epworth Eastern and Epworth Richmond. You will be responsible for coordinating casual, permanent pool and agency staff to fill vacant nursing & ward clerk shifts for Epworth HealthCare. You will be part of our Central Resource Unit (CRU) and report to the CRU Manager.

You will make an impact by

Co-ordinating casual staffing to ensure shifts are filled in a timely manner to support the safe running of our wards and departments

Liaising with clinical staff and hospital co-ordinators regarding staffing requirements

Liaising with casual and permanent pool CRU staff regarding availability and bookings

Liaising with external agencies when unable to fill vacant shifts with CRU staff

Management of the electronic casual staffing systems (Shift match & MyRoster) including setting up and educating new staff on how to use the systems

Providing administration support to the Central Resource Unit Manager

To be successful in this role…

You're comfortable working both autonomously and as part of a team, you are a natural communicator with strong customer service and negotiation skills and to build effective working relationships with your team, colleagues and key stakeholders. You have excellent time management, attention to detail, with the ability to “think outside the box” to problem-solve.

You will have

• Previous experience within healthcare or in an allocations or rostering role would be advantageous
• Strong computer literacy
• The ability to work a variety of shifts across the weekly roster
• Strong communication and customer service skills
• Ability to problem solve and critically think through high pressured scenarios, while managing multiple priorities
• A high level of flexibility to shift your roster for operational needs

Position Description Inherent Requirements

We will review applications as we receive them.

Additional Information

At Epworth, it’s a community.

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay

The largest educational scholarship program of its kind in Australia

Reduced cost of health services for you and your family at Epworth

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Ready to make a difference?

Sound interesting? To apply, click the I'm Interested button to attach your CV and cover letter (as a single file).

For more information, please refer to the attached position description or contact David.Sam@epworth.org.au

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.