Benefits Manager

Job Description Summary #LI-Hybrid Location: Mexico City, Mexico This role is based in Mexico City, Mexico. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. In this role, you will lead and implement reward plans, processes, and policies while ensuring alignment with business needs across multiple countries. You will combine deep subject matter expertise with strong people leadership, leading a team of three benefits experts and driving operational excellence in employee benefits administration, while delivering impactful, competitive, and cost-effective solutions. Job Description Key Responsibilities: Review and improve local benefit programs to ensure competitiveness, compliance, and alignment with global standards Analyse market data and benchmark benefits to provide insights to stakeholders Manage benefit policy/program renewals, vendor changes, and benefit expansions Maintain and update the country’s benefits database Support local People & Organization in Employee Resource Groups discussions and global benefits projects and implementations Partner with stakeholders and employees to gather feedback and improve benefits programs Lead and develop benefits admin experts, ensuring smooth day-to-day operations Drive process improvements while acting as key escalation point and deputy to the cluster lead Act as a 1st-level escalation point to employees, country People & Organization head, and People Services & Solutions teams. Essential Requirements University degree, preferable in economics, mathematics, accounting or equivalent experience Minimum 5 years of experience in management & administration of benefit plans 6-7 years of people management experience Fluent in English and Spanish Good understanding of logical, rules-based software systems High attention to detail and process oriented. Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Accessibility and Accommodation: Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje. Skills Desired Compensation & Benefits, Compensations Management (Employees), Employee Relationship Management (Erm), Equity incentive management, Hr Administration, HRIS (Human Resource Management System), Hr Operations (Hr Ops), Hr Policies, HR Service Delivery, HR Strategy, Human Resource Management System, Human Resources (HR), Job Evaluation, Labor Law, Management Skills, Organizational Development (OD), Service Delivery Management Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .