Business Process Analyst IV

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day.

As Business Process Analyst, IV and as a part of the Maintenance Management Operations Support team within Operations Support Services, you will support enterprise work management by promoting consistency, improving system effectiveness, and enabling efficient operational execution. In this role, you will serve as a Maximo Work Management subject matter expert, addressing system and process issues while helping streamline workflows and reduce inefficiencies. You will partner with Operations, IT, and Business Support to enhance system usability, maintain data integrity, and support a more efficient workforce, with a focus on standardizing practices and leveraging system capabilities to simplify work.

Responsibilities/Expectations

Analyzes existing business processes; assists with developing sustainable, repeatable and quantifiable business process improvements

Creates and coordinates process improvement opportunities, researches and develops operational standards and procedures that focus on enhanced safety, increased efficiency and reduced costs

Applies data analysis and technological skills to fulfil data analysis requests, produce metric reports, and support business decisions using data

Leads multiple company partners to ensure organizational alignment and project success

Drives development of change management activities

Resolve work management and compliance support tickets to ensure timely and effective execution of maintenance processes

Provide training, coaching, and guidance to system users to support proper execution of work management processes and standards

Maintain data integrity by managing equipment and asset information across systems, drawings, and other sources of record

Other duties as assigned

Education/Years of Experience

Required: Bachelor’s degree in Business, Engineering or related major and seven (7) years of experience OR High School Diploma/GED and nine (9) years’ experience in data analysis, project management, process improvement, or other related experience

Other Requirements

Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Proficiency in Microsoft Office Applications and PC skills
Preferred: Proficiency with analytics languages (i.e. SQL, Python, etc.) and platforms (i.e. Power BI, Microsoft Access, Oracle, and etc.)
Preferred: Proficiency with process mapping and value stream mapping
Travel up to about 25%
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About Tulsa

Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.

Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on CNN Travel's best destinations to visit in 2022!

Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out visittulsa.com to learn more!

We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next.

Here’s a look at what that means

Strong pay plus an annual incentive program

Hybrid work for most office roles, plus real flexibility in many field positions

Medical, dental, and vision coverage with options that fit your life, not the other way around

401(k) with company match and an annual company contribution

Paid time off, including company and floating holidays

Paid parental leave (up to six weeks per parent), plus fertility and adoption support

Advanced AI tools and resources to help level up and work smarter

Clear paths to grow your career, with a strong culture of promoting from within

Tuition reimbursement and support for continuing education

HSA and FSA options

Company-paid life insurance and disability coverage

Employee stock purchase plan

Domestic partner benefits

Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit Total Rewards | Williams Companies.

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Education Requirements

Bachelors (Required)

Skill Requirements

Competency Requirements