
Novartis · INSURGENTES, Mexico, MX · 8 days ago
Job Description Summary This role is focused on driving competitive sales growth by building strong, insight-driven relationships with healthcare professionals and key stakeholders, delivering personalized and value-based engagement strategies. It combines data-driven prioritization, deep customer understanding, and cross-functional collaboration to create meaningful customer experiences and solutions that address unmet needs. The position requires acting as a trusted partner to customers, orchestrating tailored engagement journeys, and translating insights into actions that improve patient outcomes, while consistently operating with integrity and in full alignment with compliance and ethical standards. Job Description Major responsibilities - Identify and prioritize high-value customers using data and insights to drive targeted engagement Execute personalized, multi-channel customer engagement strategies aligned with HCP preferences Build and sustain strong relationships with HCPs, KOLs, and key influencers at territory level Deliver value-based conversations that uncover customer needs, challenges, and opportunities Generate and leverage customer insights to continuously refine territory and account plans Collaborate cross-functionally to design and implement solutions addressing patient and customer needs Ensure compliance with ethical standards, including safety reporting, sample distribution, and adherence to company values Requirements - Proven experience in pharma/healthcare sales or related field, with strong understanding of the healthcare ecosystem Ability to analyze data and translate insights into actionable customer strategies Strong relationship-building and influencing skills, with experience engaging HCPs and stakeholders High level of integrity, customer-centric mindset, and collaboration, aligned with compliance and ethical standards Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .
Headquarters
INSURGENTES, Mexico
Work Location
on-site
Job Category
Sales - Corporate
Application Deadline
Not specified
Job Type
full-time
Experience Level
Not specified
Application Method
Apply via Website
Salary
Not specified
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