Sales Support Specialist with Voice

Sales Support Specialist with Voice

Discover your 100% YOU with MicroSourcing!

Position: Sales Support Specialist

Work setup & shift: Onsite (Global One, Eastwood, Libis, QC) | Night Shift Schedule

Why join MicroSourcing?

You'll have

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*

A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.

Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.

Career Growth: Take advantage of opportunities for continuous learning and career advancement.

Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Role and Responsibilities

Responsible for reviewing and verifying information on an application to ensure that it meets defined criteria
Responsible for achieving a high level of data input and accuracy managing to a 5% or lower deficiency level
Responsible for achieving and exceeding performance expectations by meeting daily, weekly and monthly input targets while operating autonomously
Accountable for staying current with new product and market trends in the Payments industry, and using the information as part of merchant conversations
Responsible for compliance with corporate policies established by Moneris
Corporation including but not limited to the HR Code of Conduct, Technology Policy & Privacy Policy

Qualification and Education Requirements

A minimum of 1 year experience in a data entry environment where they have displayed the competencies of quality, accuracy and time management

Non-negotiable Requirements

Experience in data entry

Experience learning and mastering proprietary software systems

Experience working in a customer service and/or sales environment where you have proven your ability to grasp and apply new skills and concepts to meet all operational targets.

Excellent written and oral communication skills Proficiency with MS Office Suite (Excel, Word,PowerPoint)

Time management & organizational skills

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply