Strategic Account Executive (Paris)

ABOUT US

At Hiya, we’re making calls safe, useful, and human again.

Voice is the most human form of communication, yet it’s become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that.

Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including AT&T, Samsung, British Telecom EE, Rogers, MasOrange, Bell Canada, MasMovil, and Virgin Media O2, we’re not just stopping bad actors—we’re helping people feel good and confident about picking up the phone again.

This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next.

Join us. You won’t just work on what voice is today—you’ll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again.

ABOUT THE POSITION

As a Strategic Account Executive at Hiya, you will be responsible for driving Hiya Connect new business across strategic and large mid-market accounts in France. You’ll partner with marketing and SDRs to generate pipeline, manage complex sales cycles, and deliver measurable revenue growth.

You will focus on a smaller number of higher-value opportunities, navigating multi-stakeholder buying groups and building long-term relationships that enable both initial wins and future expansion.

You will educate prospects on how Hiya Connect can transform their outbound voice strategy and improve customer engagement, while building long-term partnerships that set the foundation for expansion.

This role is perfect for a motivated sales professional who thrives in a high-growth SaaS environment and enjoys closing and expanding deals in the €50k–€150k+ ACV range, balancing speed with strategic account development.

WHAT YOU’LL DO

• Manage complex, multi-stakeholder sales cycles from prospecting through close across strategic French accounts
• Partner with SDRs, marketing, and partner channels to create and qualify pipeline within high-value target accounts
• Conduct discovery calls, product demos, and solution-focused presentations tailored to customer needs
• Build and maintain multi-threaded relationships across senior stakeholders, including sales leadership, operations, customer experience, and executive decision-makers
• Develop and execute account plans that identify expansion opportunities, stakeholder mapping, and long-term revenue growth
• Consistently achieve and exceed quota by driving new ARR and expansion within strategic accounts
• Accurately forecast pipeline and revenue, maintaining disciplined use of CRM (Salesforce)
• Collaborate cross-functionally with Customer Success, Sales Engineering, and Product to ensure customer success and smooth handoffs
• Stay current on industry trends and competitive landscape to position Hiya effectively

WHAT WE ARE LOOKING FOR

• Fluent or native French and English
• Proven experience as a Strategic, Enterprise, or Mid-Market Account Executive in SaaS or B2B technology
• Experience navigating complex sales cycles with multiple stakeholders and longer deal timelines
• Demonstrated ability to land initial deals and expand them over time within key accounts
• Strong ability to generate and prioritize pipeline within high-value accounts, balancing outbound prospecting with strategic account development
• Track record of meeting or exceeding quota
• Comfortable operating in a high-growth, evolving environment with increasing market maturity

HOW WE WORK

Hiya is not a passive environment. We expect people to take ownership, form opinions, and engage directly with hard problems. We work with a high degree of transparency and autonomy. Context is shared openly, and decisions are discussed, challenged, and then made. Once a call is made, we commit and move forward.

You’ll be expected to work through ambiguity, weigh tradeoffs, and take responsibility for results—while keeping a high bar for quality and customer trust.

Every team member at Hiya is expected to live our core values

• Serve, our customers and partners by holding a high bar for trust and quality
• Own, share in success and open up to failures
• Lead, listen, show up with a point of view but commit entirely once a decision has been made
• Improve, even if it means changing course or contradicting ourselves
• Do, rather than observe

MORE DETAILS

When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data.

• Start Date: Immediately
• Status: Full-time (40 hours per week)
• Type: (Hybrid 3 days p/w in office)
• Location: Paris, France
• Travel Requirements: Yes.
• Department: Sales
• Reports to: Sales Manager, - Connect
• Direct Reports: No

We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!