Solutions Engineer, NZ

Note: Partly has offices in London (UK), Christchurch (NZ) and Austin (Texas),. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs.

🚀 Our story

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values https://www.partly.com/careers are lived throughout every experience.

🖍️ THIS ROLE

In the Solutions Engineer role, you will excel at cultivating robust connections between our team and our clients, adeptly aligning industry demands with customer expectations and technical capabilities. Your knowledge of working with large data sets, and ability to pick up technical concepts, combined with your passion for the automotive industry, will be crucial in driving momentum in the business.

Reporting to the Dismantler Commerce team, your project scope will be wide and varied, providing you with exceptional learning opportunities that can be applied practically to your chosen career path. You will gain hands-on experience and lead research and development into the optimal experience for one of our key customer segments.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

💻 WHAT WILL YOU DO

• Be the customer. Become a super-user of Partly’s inventory management system - The Partly PIM - and other apps in the Partly ecosystem; understanding exactly how buyers rely on us to find the parts that fit their vehicle.
• Scope, develop, and implement user-centric solutions that harness the power of the Partly Platform; delivering outstanding results in a way that maximises the success of the customer throughout a smooth onboarding journey.
• Build integrations
• Work closely with the Engineering team, providing well-defined requirements and guidelines to develop industry leading products. Engage with the customer in rigorous testing phases to iterate; ensuring that solutions align with the established criteria and providing constructive feedback for continuous improvement.

🥷 YOUR SKILLS

• A STEM degree.
• Strong verbal and written communication abilities, including the capacity to convey ideas clearly and persuasively to customers and colleagues.
• Proficiency in analysing data with Python, Pandas and SQL
• A logical and structured approach to problem solving; ****you often spend time outside of uni thinking about complex problems and opportunities for innovation.
• Flexibility and adaptability in a dynamic work environment, staying up-to-date with industry trends and best practices.
• [Bonus] Opportunity to be involved in Partly Racing in the New Zealand GT championship 2024/25

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks often count themselves out. Please allow us to learn more about you and why you're exceptional.

OUR BENEFITS

• Healthy, Catered Lunches - Enjoy fresh, healthy lunches every workday in our Auckland, Christchurch, London and San Francisco offices. With no meal prep needed, you can eat, connect, and refuel with your team. (And yes, snacks and drinks are always on hand.)
• Healthy Body, Healthy Mind - We care about performing at our peak. Every team member gets a $1,500 annual wellness allowance (or local equivalent) on a Partly-branded card. Use it on things such gym memberships, rock climbing, physio, massage, GP visits, prescriptions; anything that you or your family, need!
• Family Comes First - Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return-to-work (four days on full pay for your first three months back).
• Getting Here Is On Us - If you commute to a Partly office or co-working space, choose from a paid 24/7 car park or commute allowance. One less thing to think about!
• Workspaces That Inspire - Our brand new, architecturally designed offices are built for collaboration and creativity, with great coffee, social spaces, and some of the best cafes a few steps away.
• Office-First with Flexibility - In cities where we have an office (Christchurch, Auckland, London, San Francisco), we default there every day. This let's us move faster, make better decisions and build strong relationships. We also operate with a very high trust environment, so you can manage your time around your life, and flex your schedule to get your best work done.
• We Celebrate Together - From weekly happy hours and monthly lunches to quarterly season openers and an annual global offsite, we make time to connect, celebrate, and have fun as one team.