Account manager

Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.

Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world.

Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams.

Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B.

Job Description

The Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.

Minimum 2 years of experience in iGaming (Account Management or similar client-facing role).

Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives

Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise

Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met

Representing the entire range of the Company’s products

Distributing and presenting information to customers about upcoming game releases and opportunities

Establishing and maintaining effective key account relationships

Act as an intermediary between internal departments and customers

Acting as an escalation point for customers for any issues, and drive resolution action

Providing root-cause analysis, driving continuous improvement and execution of solutions

Proactively assessing, clarifying, and validating customer needs on an ongoing basis

Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.

Qualifications

Sound commercial awareness and knowledge of business development
Demonstrate a clear knowledge of how to generate results in a complex commercial environment
Experienced at effective client management
Proven team management capabilities
Be analytical with the ability to think strategically
Have a genuine passion for sales, negotiation, decision-making, and problem-solving
Educational background in a related field would be preferred
Strong communication and written ability in English a strong command of spoken
Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
Be presentable, willing to travel and work outside of normal office hours
Any other ad hoc duties related to the role

Additional Information

We offer

Competitive remuneration package

Comprehensive training

Professional and personal development

Additional healthcare benefits

Dynamic working environment

Gym membrership

Outstanding experience in an international environment

If you are interested, please submmited your CV in English

Position open for Medellin and Bogota

For more information please visit our careers page: www.evolutiongamingcareers.com

"Proceso inclusivo y libre de discriminación: En Evolution Development Colombia promovemos la igualdad de oportunidades. Las personas con cualquier tipo de discapacidad pueden postularse en cualquiera de las etapas del proceso, siempre que cumplan los requisitos del cargo. Si requieres ajustes razonables para participar en el proceso (por ejemplo: accesibilidad, intérprete, tiempo adicional, formatos alternativos), por favor indícalo al postularte o escribe a +57 324 2643954""