Frontend Engineer

What do we do?

Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.

We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally.

The Role

Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages payments so that we can take this burden from our customers. We process millions of payments globally and make thousands of payouts across multiple balance currencies every month. We do all this while ensuring we’re applying and remitting taxes accurately in all jurisdictions.

As a Front-End Software Engineer on our Retain team, you’ll be responsible for the development of Paddle's churn prevention product, helping our customers recover failed payments through smart dunning retries and automated recovery emails, while reducing voluntary churn via cancellation flows and term optimisation.

You’ll be working closely with Product managers, designers and engineers across teams to create a world-class experience for our sellers and customers. We’re looking for a Frontend Engineer who possesses a solid background in frontend development with React and Typescript.

Experience with dashboards, design systems and feature-rich client applications will be particularly valued. If you’re a product-minded Engineer that appreciates a great user experience, you’re exactly what we’re looking for.

Each Product Engineering team at Paddle is made up of a Product Manager, Engineering Manager and between 4 - 6 engineers. The teams are set up with a clear area of product ownership along with goals that give them clarity on who they’re building for and the tools to choose how best to do that. These teams are cross-functional by design, with supporting functions such as Design, Data, InfoSec, Platform and Developer Experience to embed the tools, values and expertise where needed to enable the end-to-end delivery of the team’s roadmap.

What you'll do

• Deliver high-quality experiences used by thousands of Paddle customers to improve retention and subscription LTV.
• Fine-tune and future-proof existing applications.
• Work with colleagues across product and engineering to ensure our developer experience is cohesive, powerful, and delightful.
• Develop new functionality that empowers our product teams and helps customers with pricing, billing, and growth through Paddle.
• Help design a stable, scalable platform to support phenomenal growth.
• Help shape best practices and long-term decisions for our front-end engineering community.
• Contribute to shaping our team and wider engineering culture to ensure Paddle remains an exceptional place to work.

We'd love to hear from you if you

• A technical skill set that includes: TypeScript, React, HTML, CSS.
• Experience implementing high-performing front-end applications in agile product teams.
• Experience collaborating closely with product designers, including during ideation sessions.
• A strong understanding of API principles and best practices.
• A keen eye for good UX and DX, with a drive to deliver the slickest experience possible.
• A proven track record of bias for action and strong customer focus.
• Excellent communication and collaboration skills, you should be comfortable working alongside both technical and non-technical stakeholders.
• Proven success working with complex problems and ambiguity, maintaining high standards while balancing progression and perfection.

Everyone is welcome at Paddle

At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group.

Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.

Our Values

• Paddle Together - “None of us, is as smart as all of us”
• Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple”
• Paddle for Others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”

Why you’ll love working at Paddle

We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture.

We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.