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Casino Manager

Duel.com · United Kingdom, GB · 10 days ago

Duel is the purest, fairest casino ever built. The Vatican of gamba. We're waging war on scammers and shady operators — and we need someone to keep the machine running clean while we do it.

The role

You own the casino. Games, players, payments, risk, support — all of it. When something breaks, you fix it. When something leaks, you find it. When players hit problems, you solve them.

This is a hands-on role. You execute first, delegate later. If you're looking for a team to manage from day one, this isn't it.

What you'll do

  • Run day-to-day casino operations end-to-end
  • Oversee game launches, RTP configs, limits, and availability
  • Monitor performance — GGR, hold, player behaviour, anomalies
  • Own payments and withdrawals — smooth processing, fast resolution
  • Work risk and fraud tools to catch abuse, exploitation, and suspicious activity
  • Manage player escalations, disputes, and edge cases
  • Keep promotions implemented correctly and performing as intended
  • Be the main point of contact with platform providers and key vendors
  • Write the SOPs, maintain the controls, plug the revenue leaks

What you'll need

  • Hands-on casino backoffice experience — SoftGamings, EveryMatrix, Pragmatic Hub, or similar
  • Direct experience with RTP configs, promo mechanics, withdrawals, and stuck payments
  • Comfortable with crypto payments and tools
  • Startup or lean iGaming experience — not just Tier-1 regulated environments
  • High attention to detail, ownership mindset, no hand-holding required

Come run something pure.

Headquarters

United Kingdom

Work Location

on-site

Job Category

Not specified

Application Deadline

Not specified

Job Type

full-time

Experience Level

manager-level

Application Method

Apply via Website

Salary

Not specified

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